BMW of Westlake

Excellence My experience was one of excellence and top performance. From the time I called the dealership until I took delivery of my vehicle it was professional My experience was one of excellence and top performance. From the time I called the dealership until I took delivery of my vehicle it was professional, easy to transition, pleasant and Swift. More

First time BMW owner - John made me feel very comfortable! I went in first just looking and a week later stopped in again. John was very "no pressure sales" and just gave me information on the choices and car I went in first just looking and a week later stopped in again. John was very "no pressure sales" and just gave me information on the choices and cars. I don't think he thought I had planned on buying a car that day but stuck with me for the hours I mingled around the dealership. In the end, I purchased an X5 and love it! Thanks so much. More

Fabulous My husband and I have followed Bob Strecker.from Akron to Middleburg Hts., to Westlake for the purchase of our vehicles. This was my first visit to We My husband and I have followed Bob Strecker.from Akron to Middleburg Hts., to Westlake for the purchase of our vehicles. This was my first visit to Westlake. All of the employees could not of been more attentive, courteous, and polite. Bob paired us with Ken Delk whom we couldn't of been happier with. One week later we drove our new cars home. Westlake by far was the most pleasant car buying experience! More

Purchased a CPO M6 From initial contact on the phone until final purchase i worked with Putrri Padbatan, since i was flying from New Orleans to purchase a vehicle sight From initial contact on the phone until final purchase i worked with Putrri Padbatan, since i was flying from New Orleans to purchase a vehicle sight unseen i totally relied on Putrri, even to the degree of arranging pick up at the airport, everything went perfect, the car was exactly as described, Putrri was knowable, professional and an absolute delight to work with, actually, without her i don't think this sale would have taken place, best experience ever, i have purchased many vehicles in the past and this was "again" the best experience ever! both Nat Lieb and Mike Niedzwiecki were a pleasure to work with as well, "great team effort", presently no issues with the vehicle, completely satisfied!! More

Outstanding! My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or mor My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or more knowledgeable. Ken was outstanding and Mike made the paperwork a breeze. It only took us 2 visits and we walked away with 2 cars. Neat and simple and 2 good deals. More

Great experience BMW of Westlake is a professional dealership. I found the transaction to be trouble free and pleasant. My sales person, Jerry Mancini was very frien BMW of Westlake is a professional dealership. I found the transaction to be trouble free and pleasant. My sales person, Jerry Mancini was very friendly, attentive, and effective in helping me buy the car I wanted. After the sale Jerry continued to be attentive and responsive to my requests. I would definitely buy another car from BMW of Westlake and will give Jerry a call when I am ready to do so. I tend to be quite critical and not at all tolerant of sub par service. This positive review was well earned. D. Williams- Michigan More

Chads the man I walked into bmw and Chad took care of me right away. Made the process very easy , I walked in and 6pm and walked about by 7pm with a new car. He eve I walked into bmw and Chad took care of me right away. Made the process very easy , I walked in and 6pm and walked about by 7pm with a new car. He even stayed late to help me get it all done More

Smooth, easy process My wife's car lease expired and we needed to get her a new vehicle. The process was very smooth. She now has a new BMW X2. My wife's car lease expired and we needed to get her a new vehicle. The process was very smooth. She now has a new BMW X2. More

Second consecutive lease from this team! I love working with Ken, Bob, and the other team members at BMW of Westlake! They are very accommodating when it comes to appointment requests, and t I love working with Ken, Bob, and the other team members at BMW of Westlake! They are very accommodating when it comes to appointment requests, and they went out of their way to help me find the perfect car for my taste and budget. All the little details are covered with this crew, and they make delivery a breeze. Honestly, I had such a good experience with my first lease that I didn't consider looking anywhere else. They are top notch! More