BMW of Westlake

Outstanding customer service I recently bought a certified vehicle from Jerry Mancini. The transaction was done over a series of long distance phone conversations. Jerry was ver I recently bought a certified vehicle from Jerry Mancini. The transaction was done over a series of long distance phone conversations. Jerry was very trustworthy and accommodating. He understood that my time was limited and went above and beyond to ensure that I spent as little time as possible at the dealership when I traveled to pick up the car. More

Lease turn-in Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take somethin Turned in my lease on a 5 series and resigned a new lease on an X3. The process was very smooth, very fair, seamless. I was willing to take something off the lot but they encouraged me to build it the way that I wanted it! So often dealers push what they already own, it was refreshing and appreciated that they were that concerned that I got what I really wanted. Took a little longer to get it but am completely satisfied. Highly recommend. More

Friendly service My experience with BMW of Westlake service has been convenient and friendly. Sales representative took time to look through inventory to meet my va My experience with BMW of Westlake service has been convenient and friendly. Sales representative took time to look through inventory to meet my various needs and I found a new lease vehicle. More

Ultimate Buying Experience John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before John Redden was very informative and engaging as we explored our options among the BMW X line-up. Mike Niedzwiecki made the paperwork painless. Before driving away, Justin Niedzwiecki provided a thorough tutorial on all the features included on our BMW X3. We quickly discovered that the staff and facility truly reflect the well earned reputation of the ultimate driving machine. More

Welcoming and enjoyable buying experience Our advisor, Jimmy Laumer was very friendly and pleasant in welcoming me and my family to BMW of Westlake. He Is professional, knowledgeable, kind and Our advisor, Jimmy Laumer was very friendly and pleasant in welcoming me and my family to BMW of Westlake. He Is professional, knowledgeable, kind and patient in helping to decide on a vehicle to purchase. It was a very enjoyable car buying experience. Thanks to all at BMW of Westlake. YongHong Zhao, Alex Aponte More

Awesome experience They made the whole process as smooth as a bmw drive 😎. Extremly happy at the end of the day when I walked out with a new X3 They made the whole process as smooth as a bmw drive 😎. Extremly happy at the end of the day when I walked out with a new X3 More

Great experience My experience was very positive. After the negotiated price was reached the transaction went very smoothly. I was given a fair value for my trade in My experience was very positive. After the negotiated price was reached the transaction went very smoothly. I was given a fair value for my trade in. More

Quick/thorough Chad was great to work concerning my BMW purchase. Very knowledgeable. Good communication with regards to questions, sales and finalizing process. I w Chad was great to work concerning my BMW purchase. Very knowledgeable. Good communication with regards to questions, sales and finalizing process. I will purchase again. More

640 GT Excellent service. Staff very knowledgeable and professional. Chad was very helpful and made the prossess easy. I would recommend this dealership very Excellent service. Staff very knowledgeable and professional. Chad was very helpful and made the prossess easy. I would recommend this dealership very highly. They have a big selection. More

CPO 320 Had a great experience buying at BMW Westlake. Our salesman Chad was exceptionally helpful and worked hard to get us a deal we were happy with. Ever Had a great experience buying at BMW Westlake. Our salesman Chad was exceptionally helpful and worked hard to get us a deal we were happy with. Everyone we worked with was very friendly and helpful and we will definitely be back the next time we are in the market for another car. Thanks for all your help guys, much appreciated! More