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BMW of Westlake

Westlake, OH

4.8
4,600 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,600 reviews

March 21, 2019

Extremely easy new car purchase experience! This is the second car that my wife and I have leased at BMW of Westlake. The process was extremely easy. I found the car online, negotiated the lease More

by MATTHEW.C.GEIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Cyrus
March 20, 2019

Friendly, fast and no hassle service Been doing business with Ganley BMW for about 8 years! They are professional, helpful and usually I walk away with a good price. Thank you. More

by BMW fan gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
March 20, 2019

Great Experience I was treated with great respect, and received a great car. John and Fred were attentive to my needs and were awesome. Thanks to all. More

by DWILT
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
March 20, 2019

2015 528xi Outstanding customer service. Greg Kasmer was very helpful and straight forward which was greatly appreciated. I will definitely recommend my friend More

by TAIWO_E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kasmer, Steve David
March 20, 2019

Repeat customer I am a repeat client. The dealership is very intimate and the customer attention is fantastic. Travis, Dan , and Christian are a wonderful group to wo More

by Bill Lister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Conner, Christian Gufreda
March 19, 2019

The Amazing Ken! I went into BMW Westlake to narrow down which model I wanted to purchase & I met Ken. He made it so easy with his knowledge of the ones I was interest More

by DawnB507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Quick, knowledgeable & a pleasure to work with. Second purchase from this BMW dealer & there are literally three that are closer to where we live. The car Genius was with another customer when my p More

by fbwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Ken Delk was very helpful and gracious I leased an entry-level BMW sedan from Ken Delk at BMW of Westlake. I knew the car that I wanted to lease, and I was in a hurry. Mr. Delk expedited th More

by robbiedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2019

Knowledgeable, friendly staff. Ease of transition BMW of Westlake has an exceptional staff that truly made my transition into a new BMW much easier that I expected. Ken, Mike, Harry, and Dirk were ver More

by Pls02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb, Harry Walker
March 11, 2019

Excellent pre-owned car and service! We had a great experience working with Jimmy Laumer in the pre-owned sales department at BMW of Westlake. He is knowledgeable and helped us feel comfo More

by awp001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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