Back

BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.8
320 Reviews

320 Reviews of BMW of Shrewsbury - Service Center

Sort by
May 08, 2025

Dealer experience was top notch, Matt was excellent, I am completely satisfied. I am looking forward to my relationship with this dealer. More

by Bmwguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that Matt provided you with an excellent experience at BMW of Shrewsbury! Thank you for your kind words, and we look forward to continuing our relationship. Enjoy your new ride!

May 06, 2025

The dealership service department work as a team and the outcome is outstanding. I would recommend them any day. More

by JGATHERU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

BMW of Shrewsbury responded

Thank you for recommending the service team at BMW of Shrewsbury! We're delighted to hear about your positive experience and appreciate your support.

May 06, 2025

Very professional let me know the scope and cost up front and completed the work very timely. Will go back for service again More

by Craigbrazell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

BMW of Shrewsbury responded

We're delighted to hear about your positive experience with our team at BMW of Shrewsbury. Thank you for trusting us with your service needs, and we look forward to seeing you again!

May 04, 2025

Great Dealership, good service all around! !! No pressure sales and very quick in and out within 2 hours!! More

by rkdistribution
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Shrewsbury responded

Thank you for sharing your experience with BMW of Shrewsbury! We're delighted to hear that our team provided a pressure-free and efficient service. Enjoy the ride, and we hope to see you again in the future!

May 02, 2025

Peter explained the cost and process of diagnosis before repair so it was clear. He also explained the reason for the repair that was easy to understand. I felt comfortable asking all of my questions. He wa More

by Idontbrake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that Peter made your experience at BMW of Shrewsbury clear and comfortable. Thanks for sharing your feedback!

May 02, 2025

The service was grate. Extremely happy with everything. Sticker and tinted windows fast response time More

by Ron Otterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Picerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Shrewsbury responded

Ron, we're delighted to hear that you had a great experience with our team at BMW of Shrewsbury! Thanks for sharing your feedback, and enjoy those new tints!

May 02, 2025

The dealership immediately helped me when I showed up with a flat tire. They helped in a time of need and I alleviate that. More

by RobinbuxtonRobin buxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Shrewsbury responded

We're so glad to hear that our team at BMW of Shrewsbury was able to assist you promptly with your flat tire. Thank you for sharing your experience, and we're here whenever you need us!

May 02, 2025

Superlative and outstanding service by Matt and crew for what was an unscheduled emergency event. Can not say enough good things about this service. Thank you Matt, thank you all. 🌞🌞🌞🌞🌞 More

by drvujic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that Matt and the team at BMW of Shrewsbury provided you with exceptional service during your emergency visit. Thank you for sharing such positive feedback!

May 01, 2025

My husband and I have been buying and leasing cars from this dealership for many years. The reason why is the service and relationship we have with the amazing team there. They go above and beyond and that More

by jenniferlynneckert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

BMW of Shrewsbury responded

Jennifer, thank you for your loyalty and kind words about the team at BMW of Shrewsbury! We're delighted to hear that our service keeps bringing you back. Looking forward to many more years together!

May 01, 2025

Service exceeded our expectations, extremely professional and great customer service. Thank you for the great experience More

by Dcimmino66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that our team at BMW of Shrewsbury exceeded your expectations with their professionalism and customer service. Thank you for sharing your experience!

2
...