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BMW of Shrewsbury - Service Center

Shrewsbury, MA

4.8
319 Reviews

319 Reviews of BMW of Shrewsbury - Service Center

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May 13, 2025

I am very pleased with the service I receive at this dealership. Top notch customer care. More

by scottdthomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

BMW of Shrewsbury responded

Thanks so much, Scott. We look forward to your next visit to BMW of Shrewsbury!

May 12, 2025

Always going out of their way to make it the best experience. I highly recommend. More

by pog_dig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Shrewsbury responded

This is the kind of feedback we work hard for. Thank you for recommending BMW of Shrewsbury!

May 10, 2025

I have bought BMW’s and had them serviced at BMW of SHREWSBURY for twenty five years and have been consistently happy with them. More

by halpinstork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Shrewsbury responded

Thank you for your loyalty and support over the years! We're delighted to hear that you've consistently had positive experiences with BMW of Shrewsbury. We look forward to serving you for many more years to come!

May 10, 2025

The best of the best is at BMW Shrewsbury! Matt, Kenny, Nate and Nathaniel, I wouldn’t buy a car without their input and Matt always makes sure I am taken care of with the service! More

by homieg07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Boateng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Painstail
May 12, 2025 -

BMW of Shrewsbury responded

It's fantastic to hear that Matt, Kenny, Nate, and Nathaniel have earned your trust at BMW of Shrewsbury! We're delighted they made such a positive impact on your car-buying experience. Thanks for choosing us!

May 10, 2025

Reasonably priced, excellent diagnostic services shop , Matt is exceptional customer support all te time!!! Recommend everyone to visit More

by Odilon caetano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Shrewsbury responded

Thank you for recommending BMW of Shrewsbury! We're delighted to hear that Matt provided exceptional customer support and that you found our services reasonably priced. We appreciate your feedback and look forward to serving you again!

May 09, 2025

I have been taking my cars to be serviced at BMW of Shrewsbury for many years and my experience has always been very positive. While all of the people are great, I always choose Matt as he is one of th More

by Sung Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

BMW of Shrewsbury responded

Sung Yu, thank you for your loyalty and kind words about Matt and the team at BMW of Shrewsbury! We're delighted to hear that you've consistently had positive experiences with our service department. We look forward to continuing to provide top-notch care for your vehicles!

May 09, 2025

Easy to work with. Peter took care of everything including a few specific requests regarding the order in which work was done More

by emann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

BMW of Shrewsbury responded

Emann, we're delighted to hear that Peter made your experience at BMW of Shrewsbury smooth and accommodating. Thanks for sharing!

May 09, 2025

Very professional and fast service. I would come back again to this dealership for service. More

by ken_desbouvrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gendron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

BMW of Shrewsbury responded

Thanks so much, Ken. We look forward to your next visit to BMW of Shrewsbury!

May 08, 2025

Service rep Peter kept me informed and guided me trough my repairs. My repairs were completed in a timely manner. More

by Jchar47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Neslusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that Peter provided excellent guidance and timely service during your visit at BMW of Shrewsbury. Thanks for sharing your experience with us!

May 08, 2025

Dealer experience was top notch, Matt was excellent, I am completely satisfied. I am looking forward to my relationship with this dealer. More

by Bmwguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Roy
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

BMW of Shrewsbury responded

We're delighted to hear that Matt provided you with an excellent experience at BMW of Shrewsbury! Thank you for your kind words, and we look forward to continuing our relationship. Enjoy your new ride!

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