BMW of Sherman Oaks

great customer service. my service consultant is amazing. Carlos Cortez is responsive, respectful, and absolutely great. I would go to another dealership, if he ever lef my service consultant is amazing. Carlos Cortez is responsive, respectful, and absolutely great. I would go to another dealership, if he ever left. More

They are Always kind and accommodating. Carlos is very nice and is considerate to my needs. Carlos is very nice and is considerate to my needs. More

Heidi, David, and Toufi were very helpful in resolving my tire issues. Thank you so much! tire issues. Thank you so much! More

Dennis is the best advisor I’ve ever had at this dealership. He is very patient and thorough and explains everything so it’s easy for me to understand what I need and what I don’t. I’m very happy dealership. He is very patient and thorough and explains everything so it’s easy for me to understand what I need and what I don’t. I’m very happy with the service, and this is my third BMW. More

On June 3rd I scheduled service for my 5 series BMW. Like all my previous visits at BMW Sherman Oaks, I was not surprised by the professionalism and politeness of the staff. Krisztina Marx was extremely Like all my previous visits at BMW Sherman Oaks, I was not surprised by the professionalism and politeness of the staff. Krisztina Marx was extremely helpful and nice. Thank you Krisztina. I appreciate what you did for me. More

Krisztina really helped me out when I had to replace all four tires at once! She got me a loaner car, kept me updated and got the car back to me quickly. I am really grateful for her professionalism and ca four tires at once! She got me a loaner car, kept me updated and got the car back to me quickly. I am really grateful for her professionalism and care! More

Brian Douglas works magic for me every time I Need something done on my X-5. He is the reason I love my car. something done on my X-5. He is the reason I love my car. More

My 2nd family. Bernard is a God. He has been there for my vehicle needs for the last 8 years. He always has energy and listen and genuinely cares for his customers Bernard is a God. He has been there for my vehicle needs for the last 8 years. He always has energy and listen and genuinely cares for his customers or I might just be special JK. Furthermore, when you walk into the dealership of Sherman Oaks, you’re always welcome by great Energy from the service Services associates ,the receptionist in the front ,the maintanance workers, mechanics, sales reps , managers basically everyone. Special shot out to Bernard again let’s not forget the man Sean always following up the finance manager Ali all the other finance managers, managers, and the special shout out to the Mini orange tree in the front of the dealership Get great service great product and get a mini orange on the way out. Thank you guys for all your help, and onto the next vehicle in the future. Cheers!!! More

Did a great job 👏 will do business here again. Bought a new 430i convertible black on black! Bought a new 430i convertible black on black! More

I recently had an exceptional experience at BMW of Sherman Oaks that truly exceeded my expectations. From the moment I walked in, I was greeted by a friendly and professional team that made me feel va Sherman Oaks that truly exceeded my expectations. From the moment I walked in, I was greeted by a friendly and professional team that made me feel valued and welcome. After purchasing my X7, the team went above and beyond by helping me with tinting services. The General Manager personally ensured I had a loaner vehicle to cover my needs while my car was being tinted. The service advisor, Carmela, was amazing—attentive, efficient, and incredibly helpful throughout the entire process. What truly set BMW of Sherman Oaks apart was their commitment to customer satisfaction. Their dedication to excellence and personalized service makes them a standout dealership. I highly recommend BMW of Sherman Oaks to anyone in the market for a luxury car. They have earned a loyal customer in me! More