BMW of Sherman Oaks

The dealership I would recommend to my mother! My wife and i had a great experience leasing a new BMW 440i Gran Coupe at Center BMW. John Hizon helped us every step of the way from test drives of My wife and i had a great experience leasing a new BMW 440i Gran Coupe at Center BMW. John Hizon helped us every step of the way from test drives of two different vehicles to explaining all available options to, most importantly, working with us on the price of the lease. John was pleasure to work with. He made himself available via phone and text, and he never pressured us or pushed us with unnecessary options. John's the guy you want to talk to when you go to Center BMW. We found everyone at Center BMW to be friendly and ready to assist you. As my title of the review says this is the dealership i would recommend to my mother. More

Great personalized service Would definitely recommend this dealership and Matt. He was so nice and accommodating to us and what we wanted to see. He made it really easy to find Would definitely recommend this dealership and Matt. He was so nice and accommodating to us and what we wanted to see. He made it really easy to find a car and made me feel comfortable and excited about my purchase. More

Fallon Nelms Anita is very knowledgeable about the BMW cars and she made buying a car with ease. She made me feel comfortable as I was nervous purchasing a new car Anita is very knowledgeable about the BMW cars and she made buying a car with ease. She made me feel comfortable as I was nervous purchasing a new car but she explained everything to me step-by-step. I'm happy with my purchase because of Ankta Lee. She is kind, helpful, and a very funny sales rep! I'm proud to still be with the ultimate driving machine team!!! More

Excellent, attentive service Matt exemplifies all the most favorable traits of someone you would want representing your firm and sales effort. Attention to quality, cognizant of Matt exemplifies all the most favorable traits of someone you would want representing your firm and sales effort. Attention to quality, cognizant of his customer, exceptional product knowledge...these are just some of the words that describe Matt. He's someone I would recommend to friends and family with confidence. More

Horrible service Shahe Tavoukjian has the worst customer service skills I've ever encountered at any BMW dealership. I've purchased 6 BMW's from Center BMW and other S Shahe Tavoukjian has the worst customer service skills I've ever encountered at any BMW dealership. I've purchased 6 BMW's from Center BMW and other Southern California dealerships for me and my family. SA's have usually always been helpful, diligent and caring. Unfortunately, this was not the case with Shahe. He acts as if he doesn't want to be there and has something more important to do. Extremely rude and visually diagnoses the car as if he were a BMW Master Technician. He said there was nothing wrong with my car while only doing a visual inspection, took it to another dealership and they found the problem and replaced it under warranty. Don't take your car to him, not worth the headache and you'll receive far better service from other qualified Service Advisor's who actually enjoy their profession. More

Matt is the Man First and foremost, everyone at the dealership is super friendly and attentive. I shopped at dealerships all over SoCal before buying a BMW here and t First and foremost, everyone at the dealership is super friendly and attentive. I shopped at dealerships all over SoCal before buying a BMW here and there’s definitely a family feel to this dealership that makes you feel welcome and taken care of. If you go here tho, ask for Matt! He’s super knowledgeable and takes the time to describe all the features for each BMW. Although this may seem standard, it’s not often done with the level of detail and clarity as Matt — you can tell he really cares about the cars. I didn’t purchase on my first visit but Matt continued to keep me up to date on the new cars coming in and really made me feel special, even remembering the color and features I wanted most! Highly recommend this guy! More

Friendly Great service Matt is great to deal with and was very helpful with my purchase of a 530i hybrid. Overall it was a comfortable experience which usually isn’t the cas Matt is great to deal with and was very helpful with my purchase of a 530i hybrid. Overall it was a comfortable experience which usually isn’t the case when I buy a car. Overall I would recommend Matt as a salesperson, Ali In finance and Center BMW as a dealership! More

i3 purchase Anita really went above and beyond to provide superior service. She made the whole process easy and was responsive to all of my questions. Also, I app Anita really went above and beyond to provide superior service. She made the whole process easy and was responsive to all of my questions. Also, I appreciated her honest approach to selling cars. Anita will be my go to rep the next time I buy a BMW. More

My new i3 Anita Lee. You are amazing! You answered my car needs when my previous car quite literally died. My friend (who purchased his car from you) recommen Anita Lee. You are amazing! You answered my car needs when my previous car quite literally died. My friend (who purchased his car from you) recommended me to you. And you really came through, finding me the i3 I wanted, in the color of my choice ... and had it in my hands in one day. Talk about service! Center BMW is so blessed to have you on their sales team. I can't thank you enough, Anita. I've already referred two of my friends to you!! More

Easiest buy ever Amazing experience. They were so helpful and easy to work with. Incredibly honest. Our salesperson Jordan was patient and showed us all our options fo Amazing experience. They were so helpful and easy to work with. Incredibly honest. Our salesperson Jordan was patient and showed us all our options for the i3. And his manager Lance gave us a great deal. Recommend them %100. More