BMW of Sherman Oaks

I have been a customer of this dealership for over 20 years and several BM Ws . The reason why so keep coming back is the great service. My service advisor Jessy takes such great care of my vehicle a years and several BM Ws . The reason why so keep coming back is the great service. My service advisor Jessy takes such great care of my vehicle and it’s always a pleasure going to this dealership. all around great service and that’s why i will by my next BMW at BMW of Sherman Oaks .. Steven Crithfield More

The Service Department is extremely efficient and I recommend my Service Advisor Heidi to anyone who takes their BMW here for service. recommend my Service Advisor Heidi to anyone who takes their BMW here for service. More

Have been working with Dennis for years as my service rep. He’s great to deal with and communicates with me throughout the time my car is there; when they had to keep my car longer than expected he went rep. He’s great to deal with and communicates with me throughout the time my car is there; when they had to keep my car longer than expected he went out of his way to arrange a loaner. Truly great service! More

Since we bought our car bringing it to get inspected and for now getting the quick response from Jesse after the car got towed in for a flat tire the experience was so quick and stress thank you so much for for now getting the quick response from Jesse after the car got towed in for a flat tire the experience was so quick and stress thank you so much for being so great More

Brian D. was very cordial and plenty helpful and reassuring. My experience was pleasant. Will definitely continue doing services here with him! was very cordial and plenty helpful and reassuring. My experience was pleasant. Will definitely continue doing services here with him! More

I worked with krisztina from service and she was on top of everything and made sure I was accommodated accordingly. Will keep coming back for sure of everything and made sure I was accommodated accordingly. Will keep coming back for sure More

I service my car here for a long time , Carmela is very helpful and gets things done on time! helpful and gets things done on time! More

And my service advisor. Brian was excellent and extremely helpful. They took my car in for a recall and handled it right away, very smoothly. Brian was excellent and extremely helpful. They took my car in for a recall and handled it right away, very smoothly. More

Unlike past service visits, this service work and the service wrier were excellent. She was a pleasure to work with. service wrier were excellent. She was a pleasure to work with. More

Brian was very helpful and kind while assisting us. Overall great customer service. Thank you! Overall great customer service. Thank you! More