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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
986 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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986 Reviews of BMW of Sherman Oaks

December 20, 2023

Quick, efficient, friendly. Excellent service! Dennis was really sweet and professional and made the experience very nice. More

by Linda Elizabeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Dec 20, 2023 -

BMW of Sherman Oaks responded

Thank you so much for the kind words about Dennis! We truly appreciate your business here, Linda, and wish you a happy holiday!

December 20, 2023

Center BMW of Sherman Oaks has been servicing our vehicle since 2008. Dennis, the service manager, has always been there for us and provides the ultimate customer service, always keeping us informed on the p More

by damnfisch1995!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Dec 20, 2023 -

BMW of Sherman Oaks responded

Your loyalty throughout the years has meant so much to us! Thanks for the shout-out to Dennis, and we look forward to your next visit. Safe travels and happy holidays!

December 20, 2023

Great customer service from Raymond and Kyle. The whole process was smooth and easy. This is my second care we leased from this dealership More

by erazouki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond and Kyle
Report | Print
Dec 21, 2023 -

BMW of Sherman Oaks responded

Congrats on your lease! It's always a pleasure to work with you at BMW of Sherman Oaks and we hope to see you again soon!

December 19, 2023

Excellent service and quick follow up. Would highly recommend to my family a friends alike. More

by snewstadt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Report | Print
Dec 20, 2023 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for taking the time to share your feedback and recommend us to others!

December 18, 2023

Brian was really helpful. He helped me with my break pads and was extremely personable and empathetic. Will be back to him again! More

by kaseymgood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Dec 18, 2023 -

BMW of Sherman Oaks responded

Thanks so much for the kind words about Brian! It's great to know he'll be your go-to here at BMW of Sherman Oaks, and we can't wait to see you again!

December 18, 2023

Dan in sales made my purchase experience stress free and Ali in Finance made my transaction go smoothly. I requested a contract revision after purchase and he facilitated that graciously. Professional ope More

by djnezgoda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Plambek, Ali Mohandesi
Report | Print
Dec 18, 2023 -

BMW of Sherman Oaks responded

It's our pleasure to make the car-buying process as easy as possible! Thanks for the shoutouts to our team, and we'll see you again soon!

December 18, 2023

Brian, in service, is my definite "go to" when it comes to service for my car. He always takes great care and get's things done, I can always depend on him! More

by antcindy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Mohandesi
Report | Print
Dec 19, 2023 -

BMW of Sherman Oaks responded

We're so happy Brian has been a reliable source of support for your car service needs at BMW of Sherman Oaks. Thank you for the positive feedback and we'll see you next time!

December 17, 2023

Carmela in service was the best! She kept in touch with me to let me know what was going on with my car! More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Dec 18, 2023 -

BMW of Sherman Oaks responded

Danielle, we're so glad to know Carmela kept you well informed about your car's service status at BMW of Sherman Oaks. Thanks for sharing this positive feedback and we look forward to serving you again!

December 17, 2023

Jesse is extremely helpful and honest! He always answers the phone and takes great care of all our concerns. Service is fast and reliable. Thank you Jesse at BMW Sherman oaks. More

by staudinger0507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
Report | Print
Dec 18, 2023 -

BMW of Sherman Oaks responded

We'll be sure to pass this along to him! Thanks for the kind words and for being a valued customer!

December 17, 2023

Jesus Colon was exceptional in handing my repair process. Communication was clear and concise and timely throughout the process. More

by dkanderson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
Report | Print
Dec 18, 2023 -

BMW of Sherman Oaks responded

We're pleased to hear your repairs went well and that Jesus kept you updated. It was our pleasure to work with you at BMW of Sherman Oaks, and we hope to see you again soon!

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