BMW of Sherman Oaks

I had my car serviced there, my agent was Christina. I was already in a bad mood, and the fact that my car needed some extra repair added frustration (not at the dealership, but at the situation), but C I was already in a bad mood, and the fact that my car needed some extra repair added frustration (not at the dealership, but at the situation), but Christina was so nice and accommodating, she spent 40 minutes on hold to make sure that the repair was covered by my warranty and was so patient with me being upset (again, not with her). I left the dealership with a better mood that I had when I stepped in there. A loaner was provided to me, and the car was returned in several days in a good shape. Definitely a great experience! More

Jesse was so great to work with. My car was in and out so quickly and everyone was very helpful. My car was in and out so quickly and everyone was very helpful. More

My X3's battery died mysteriously and BMW of Sherman Oaks was closest dealer. Service Director Sean Clemens put his electrical specialists on it. They performed full diagnostic test and discovered water pu was closest dealer. Service Director Sean Clemens put his electrical specialists on it. They performed full diagnostic test and discovered water pump malfunction. Luckily, they were able to bill my Extended Warranty for the repair. Krisztina, the Service Advisor, was great to work with and made the experience awesome! Great value here! More

My car was serviced and ready to go sooner then promised and I’m very happy with the overall service and I’m very happy with the overall service More

My engine was overheating and needed my car fixed ASAP. Heidi was very kind and made the process super smooth. Car was completed in less than 48 hours. Heidi was very kind and made the process super smooth. Car was completed in less than 48 hours. More

Excellent service. We’ve been going to Heidi for a decade now for over 5 different cars. We’ve been going to Heidi for a decade now for over 5 different cars. More

I had an oil change service with Carmela and she was fantastic. She addresses all my questions and was patient with how to find the best solutions for what we were dealing with. Thank you. fantastic. She addresses all my questions and was patient with how to find the best solutions for what we were dealing with. Thank you. More

Work done ahead of schedule, with fantastic communication. Carlos was a pleasure to work with and always followed up timely. Really appreciate the great work. communication. Carlos was a pleasure to work with and always followed up timely. Really appreciate the great work. More

Excellent service from start to finish. I highly recommend this team for all your BMW service needs. I highly recommend this team for all your BMW service needs. More

Always have been excellent! Great staff and so knowledgeable about the vehicles! No better in LA! Great staff and so knowledgeable about the vehicles! No better in LA! More