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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
976 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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976 Reviews of BMW of Sherman Oaks

October 03, 2024

Brian is amazing and I trust him completely to service my car. He takes time to explain everything and really works with his customers. I live in Santa Monica, where there’s another BMW service center, but I More

by Sharon F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Oct 03, 2024 -

BMW of Sherman Oaks responded

Sharon, we're delighted to hear that Brian's exceptional service keeps you coming back to BMW of Sherman Oaks. Thank you for making the drive from Santa Monica and trusting us with your vehicle!

October 03, 2024

Carmela provided amazingly great customer service! She resolved my issue with no problems at all. More

by velasquezandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Oct 03, 2024 -

BMW of Sherman Oaks responded

Thanks for the kind words and for letting us know Carmela was able to fix the issue! It was our pleasure to assist you at BMW of Sherman Oaks!

October 03, 2024

Wonderful customer service and quick turnaround on getting my car serviced at this dealer ship More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Oct 04, 2024 -

BMW of Sherman Oaks responded

We work hard to get you back on the road as quickly as possible! Thanks for trusting the BMW of Sherman Oaks service team!

October 03, 2024

I'm truely satisfied with the great service expeerience I had at the BMW of Sherman Oaks. My advisor, Dennis, was wonderful and took care of all my concerns. 5 STARS service ! More

by Arshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thanks for the shout-out to Dennis! He's truly an asset to our BMW of Sherman Oaks team and we're glad you agree! Safe travels and take care, Arshia.

October 03, 2024

My wife and I had an exceptional experience working with Ray Khan. From the moment we stepped in, he was attentive, patient, and extremely knowledgeable. Ray took the time to understand my needs and offered More

by Naeimvahedi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray khan
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thank you for sharing your seamless and enjoyable experience with Ray at BMW of Sherman Oaks. We hope you're enjoying your new vehicle and look forward to seeing you again!

October 03, 2024

Carlos was very helpful in getting me the help I needed when my car needed service. More

by Steve.a.peraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 04, 2024 -

BMW of Sherman Oaks responded

The BMW of Sherman Oaks team is always happy to help! Thanks for trusting Carlos with your service needs, Steve!

October 03, 2024

I’m always impressed by BMW of Sherman Oaks. Service is quick and extremely thorough. Everyone I deal with is very professional and courteous. What else can I ask for in a dealership? More

by joncherkasebay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens, Carmela Grammatico
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thank you for the fantastic review! We're delighted to hear that our team at BMW of Sherman Oaks consistently provides quick and thorough service. We appreciate your business and look forward to serving you again in the future!

October 03, 2024

Carlos is absolutely amazing, truly makes experience wonderful. Has my car serviced really quickly and gives me great pricing. More

by Maxiweschler
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your wonderful experience with Carlos in service! We appreciate your business and look forward to assisting you again at BMW of Sherman Oaks!

October 03, 2024

Kind, fast, and professional. They offered a shuttle service, sent a video for checking process, and provided with a link for electronic confirmation system. All the processes wer More

by bspark05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thank you for sharing your experience with us at BMW of Sherman Oaks! Our team was happy to provide a seamless and efficient service, complete with a shuttle and electronic confirmations. We appreciate your feedback and look forward to serving you again in the future!

October 03, 2024

Great service every time and I would definitely recommend them to anyone who is looking for a new or used vehicle. They are a five star facility. More

by gillespiejames978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Oct 04, 2024 -

BMW of Sherman Oaks responded

It's great knowing you consistently receive great service at BMW of Sherman Oaks! Thank you for recommending us, we look forward to serving your vehicle needs in the future!