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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
981 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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981 Reviews of BMW of Sherman Oaks

October 28, 2024

I’ve been bringing my old X3 car to BMW of Sherman Oaks for years and they’ve always done a great job. Great service and great Supervisors. I just leased a 2025 BMW iX and love it. My salesperson was Kyle More

by Mlthed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson
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Oct 29, 2024 -

BMW of Sherman Oaks responded

Thank you for your loyalty and kind words about BMW of Sherman Oaks! We're pleased to hear Kyle made your leasing experience exceptional. Enjoy every moment with your new 2025 BMW iX, and we're here whenever you need us!

Oct 29, 2024 -

Mlthed responded

You’re very welcome! And thank YOU for your excellent dealership!

October 25, 2024

Great experience. Kyle was very responsive leading up to our meeting. When I arrived the car I was interested in was parked in front. Kyle was a pleasure to deal wi More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Ferguson
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Oct 25, 2024 -

BMW of Sherman Oaks responded

It's wonderful to hear about the 5-star service provided by Kyle! Thanks for taking the time to share your experience with us at BMW of Sherman Oaks, Tom!

October 08, 2024

Great service. Friendly and honest. It was great working with Kyle and the provided was smooth, pleasant and easy More

by Elliottbenjamin26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Adela
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Oct 08, 2024 -

BMW of Sherman Oaks responded

Thanks for the 5-star review, Elliott! Your positive feedback means a lot to us at BMW of Sherman Oaks, and we'll be sure to pass this along to Kyle!

October 07, 2024

Jesse colon excellent service rep. Over 30 minute wait for car to be delivered. Work done excellent More

by docbruga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Colon
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Oct 08, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your recent service experience with us! It's great to hear Jesse completed the work to your satisfaction. Safe travels!

October 06, 2024

Jesse Colon is the friendliest and honest representative. Always very positive and kind. An excellent person. More

by prisrazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
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Oct 07, 2024 -

BMW of Sherman Oaks responded

Thank you for highlighting Jesse's exceptional service at BMW of Sherman Oaks! We're pleased to know that his positivity and honesty made a great impression. We appreciate your feedback!

October 05, 2024

Great experience all around :) Special thanks to Heidi who has helped me out the last two times I’ve come in for an oil change. I appreciate the timeliness and the ability to get a shuttle service when ne More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
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Oct 07, 2024 -

BMW of Sherman Oaks responded

Angela, we're glad Heidi and the team at BMW of Sherman Oaks provided you with such a great experience. Thank you for your kind words, and we look forward to assisting you again in the future!

October 05, 2024

Carmela provided amazingly great customer service! She resolved my issue with no problems. On the scale of 10, . She deserves 12 so happy she was my go to person. More

by Nellirubinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
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Oct 07, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Carmela exceeded your expectations at BMW of Sherman Oaks! Thank you for sharing such positive feedback. We'll make sure she knows how much you appreciated her help!

October 05, 2024

Carmela was so sweet and helpful this week with my car maintenance! 10 out of 10 stars! More

by RobynSantucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Oct 07, 2024 -

BMW of Sherman Oaks responded

Thanks for the stellar review, Robyn! We'll pass along your praise to Carmela!

October 05, 2024

Kristina is the best service advisor. The service was quick and thorough. I definitely would recommend. Two thumbs up! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Marx
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Oct 07, 2024 -

BMW of Sherman Oaks responded

Thanks for highlighting Krisztina's quick and thorough service at BMW of Sherman Oaks, CJ! We appreciate the recommendation, and we're glad you're pleased with your experience.

October 05, 2024

Jesse has been so helpful this week! I needed brakes and a new tire, and Jesse went over and beyond to ensure I was taken care of. THANK YOU! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Oct 07, 2024 -

BMW of Sherman Oaks responded

Jessica, thanks for sharing Jesse's excellent service at BMW of Sherman Oaks. He'll be happy to hear you appreciated his help with your brakes and tire.

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