BMW of Sherman Oaks

Carmela provided amazingly great customer service! She resolved my issue with no problems. On the scale of 10, . She deserves 12 so happy she was my go to person. She resolved my issue with no problems. On the scale of 10, . She deserves 12 so happy she was my go to person. More

Carmela was so sweet and helpful this week with my car maintenance! 10 out of 10 stars! maintenance! 10 out of 10 stars! More

Kristina is the best service advisor. The service was quick and thorough. I definitely would recommend. Two thumbs up! The service was quick and thorough. I definitely would recommend. Two thumbs up! More

Jesse has been so helpful this week! I needed brakes and a new tire, and Jesse went over and beyond to ensure I was taken care of. THANK YOU! I needed brakes and a new tire, and Jesse went over and beyond to ensure I was taken care of. THANK YOU! More

Great experience all around :) Special thanks to Heidi who has helped me out the last two times I’ve come in for an oil change. I appreciate the timeliness and the ability to get a shuttle service when ne who has helped me out the last two times I’ve come in for an oil change. I appreciate the timeliness and the ability to get a shuttle service when needed. Thanks! More

Big shoutout to Shahe. Always professional and kool dude. Keep on holding it down bro 100✊ Always professional and kool dude. Keep on holding it down bro 100✊ More

I’ve been a long time customer and Brian my service consultant is the best! consultant is the best! More

Brian was wonderful. He got me through the checkin process quickly and efficiently. He kept in touch with me during the day so I knew what was happening. The pickup was e He got me through the checkin process quickly and efficiently. He kept in touch with me during the day so I knew what was happening. The pickup was easy and he was spot on with the timing. He was very kind and has great customer skills. I would definitely recommend him to my friends and family. More

We work with Dennis and he is alway very helpful and courteous. The car needed an oil change, so I just waited in the showroom area. It was done in about an hour or so, and just to show the kind of pers courteous. The car needed an oil change, so I just waited in the showroom area. It was done in about an hour or so, and just to show the kind of person Dennis is, he walked in to the showroom to let me know the car was ready. There was an option to notify me through text. These personal touches set him apart. More

Service department is superb. Dennis Bohlig has been my service advisor for years and always goes beyond to assist. Dennis Bohlig has been my service advisor for years and always goes beyond to assist. More