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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
987 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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987 Reviews of BMW of Sherman Oaks

February 27, 2024

It was my first time visiting for service and Brian helped me and he explained me very well what needs to be done and he sent me follow up messages how things were going. Thanks again. More

by prado8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Feb 27, 2024 -

BMW of Sherman Oaks responded

It's our pleasure to keep you updated throughout your vehicle's service at BMW of Sherman Oaks. Thanks for the shout-out to Brian, we hope to see you again soon!

February 27, 2024

I continue to use BMW of Sherman Oaks for their service advisor Dennis Boelig. He always gives a clear and fair assessment of work needed for my vehicle. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Feb 27, 2024 -

BMW of Sherman Oaks responded

Bill, we appreciate your loyalty to Dennis and are always happy to assist you! Thanks for the five-star review!

February 27, 2024

Awesome service especially from my service advisor Krisztina. A+. I can’t recommend this dealership enough. More

by danielskirkpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Report | Print
Feb 27, 2024 -

BMW of Sherman Oaks responded

We appreciate the shout-out and your business, Daniel! Thanks for choosing BMW of Sherman Oaks!

February 26, 2024

I always get great advice and excellent service from Dennis B. His follow up and professionalism Is appreciated. More

by Brian M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

We're glad to have you in the BMW of Sherman Oaks family, Brian, and are glad to know Dennis has been providing top-notch service at every visit! See you next time!

February 25, 2024

All staff did a great job. I never had any issues when i just walk in. More

by Jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Shahe Tavoukjian, Brian Douglas, Sean Clemens, Carmela Grammatico, Heidi Tovaas
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

We're always happy to help! Thanks for continuing to choose BMW of Sherman Oaks for your vehicle's service needs, Jessie!

February 24, 2024

Great service and very easy to deal with the service team. Car was in good hands More

by Merk22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

Thank you for the 5-star review! Our team works hard to provide the top-notch service you deserve at BMW of Sherman Oaks. See you again soon!

February 24, 2024

Service with Dennis B. was excellent. The procedure was explained well, customer service offered during stay Completed service in timely manner. Dennis is reliable, comm More

by tsw115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

We're delighted to know you had an excellent service experience with Dennis at BMW of Sherman Oaks! It's great to see his communication and reliability made a positive impact. Thanks for sharing your feedback, we appreciate it!

February 24, 2024

Service advisor Carlos made everything so easy. Best service experience EVER! Such a nice and pleasant guy. Highly recommend!! More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

That means so much to us! Thanks for the shout-out to Carlos and for choosing BMW of Sherman Oaks!

February 23, 2024

I was very pleased with this dealership and also Shahe was very professional and helpful. I would highly recommend this dealership. More

by Lucy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

Lucy, we're thrilled to know you had a positive experience with Shahe at BMW of Sherman Oaks. Thanks for recommending us and we'll see you next time!

February 23, 2024

I had an issue in the service department back in October of last year. Since then the manager Touffe (sp?)called me and rectified the issue. Yesterday I received excellent service from representative Carlos More

by yellowme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Feb 26, 2024 -

BMW of Sherman Oaks responded

Thank you so much for allowing us to help you resolve the issue. It's always our goal to make sure our valued customers are satisfied with their experiences. We appreciate the five stars and look forward to working with you again!

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