BMW of Sherman Oaks

Customer service is exceptional! From the moment I drive in, I am always greeted with courteous gentlemen! Carmela Grammatico is just my guardian angel! She always assists me with From the moment I drive in, I am always greeted with courteous gentlemen! Carmela Grammatico is just my guardian angel! She always assists me with her beauteous smile and her expertise knowledge puts me at ease! Sean Clemens is just phenomenal as well! Knowing that they both assist and offer their expertise advice on what my car needs, I feel very assured that I can trust my repair service at BMW of Sherman Oaks! My car always, always performs and handles beautifully after being serviced! Thank you Carmela and Sean!! More

Good service,fast and excellent experience and of course I recommend this dealer thank you for everything I recommend this dealer thank you for everything More

During my most recent maintenance visit, I was made aware of additional services that needed attention. My service advisor Heidi kept me up to date during the whole process. I really appreciate the attention of additional services that needed attention. My service advisor Heidi kept me up to date during the whole process. I really appreciate the attention and the loaner vehicle the dealership provided. More

Jesse was so helpful and informative! Thank you again I know my car was in great hands at bmw Sherman oaks! Thank you again I know my car was in great hands at bmw Sherman oaks! More

Professional, great customer service, high quality of service, punctual and communicative. Have been servicing my bmw here for a year and have not been disappointed. service, punctual and communicative. Have been servicing my bmw here for a year and have not been disappointed. More

Worked with Jesse multiple times. Was able to get everything handled in a timely manner. Great service. Was able to get everything handled in a timely manner. Great service. More

The service department was great. Everyone was courteous and helpful, and my service advisor Dennis is the best! He was so kind, thorough and efficient, and I appreciated the regular Everyone was courteous and helpful, and my service advisor Dennis is the best! He was so kind, thorough and efficient, and I appreciated the regular communication about the repairs. I’m glad I switched to this dealership. More

I appreciate the great customer service from Shahe. He took care of me right away. My back up key wasn’t working and figured it out that I needed battery and replaced it. Thank you. He took care of me right away. My back up key wasn’t working and figured it out that I needed battery and replaced it. Thank you. More

Second year going there and Shahe could not be more helpful! Professional, efficient and friendly, not to mention fast snd great car service. Will definitely be back! Thank you helpful! Professional, efficient and friendly, not to mention fast snd great car service. Will definitely be back! Thank you More

I am so happy I got my car through BMW Sherman Oaks. They really go the extra mile for their costumers. Shout out to Jesse who has helped me multiple times with anything related to car services and main They really go the extra mile for their costumers. Shout out to Jesse who has helped me multiple times with anything related to car services and maintenance. I recommend BMW Sherman oaks 1000% More