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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
987 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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987 Reviews of BMW of Sherman Oaks

March 25, 2024

I was in the market for a new BMW, but was discouraged from going to other dealerships and hearing what they had to say, getting the run around, and constantly being bombarded about what car I want. But R More

by Michellebeemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond, Marcus Adams, Ali Mohandesi, Heidi Tovaas
Mar 26, 2024 -

BMW of Sherman Oaks responded

Congrats, Michelle! We're so thrilled to hear Raymond was able to help you find the right car at BMW of Sherman Oaks. It's our goal to provide a top-notch car-buying experience every time, and we look forward to seeing you again down the road!

March 21, 2024

Krisztina in service is the absolute best! She gets me in and out of service as quickly as she can and is just a fabulous person to be around. I go out of my way to come to this dealership bec More

by tylerelliottsmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marks
Mar 21, 2024 -

BMW of Sherman Oaks responded

We're so glad to have you in the BMW of Sherman Oaks family, Tyler! Thank you so much for the kind words about Krisztina - it's always our goal to make your service quick and easy. Let us know if you need anything else!

March 20, 2024

Professional and fast. Great service with service advisor Dennis Bohlig. He is always efficient, professional, and knowledgeable. More

by irmaraciti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Mar 21, 2024 -

BMW of Sherman Oaks responded

That's what we like to hear! Thanks for your continued trust in Dennis and the service team at BMW of Sherman Oaks. See you again soon!

March 19, 2024

We have been dealing with Brian Douglas for years to service our BMW’s. He is the absolute best! Always easy to reach, always extremely efficient and courteous! We will continue with him. More

by debbielewis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Mar 20, 2024 -

BMW of Sherman Oaks responded

Debbie, we appreciate the praise for Brian and are glad to hear he's been your go-to for years. Thanks for your continued loyalty to BMW of Sherman Oaks!

March 19, 2024

Krisztina at the service desk was AMAZING to work with! Always made coming in seamless and enjoyable! More

by Andyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
Mar 20, 2024 -

BMW of Sherman Oaks responded

Thanks for the shout-out to Krisztina! We'll be sure to let her know you appreciate the service, Andy!

March 19, 2024

have purchased 530 e BMWs from them. . I use their service center customer service Ezable help me a lot with best service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezable
Mar 19, 2024 -

BMW of Sherman Oaks responded

We're always happy to help, Albert! Thanks for taking the time to share your positive experience with us!

March 18, 2024

Carmela in service is amazing quick to respond very good with communications and options and keeps Me informed of progress More

by Jcohen
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Mar 19, 2024 -

BMW of Sherman Oaks responded

We're so happy to hear Carmela keeps you updated throughout your service! That's what we aim for at BMW of Sherman Oaks, and we look forward to serving you again!

March 18, 2024

Excellent, fast and easy every time that I stop by Always good we’ll be back soon! More

by Timmity8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Mar 18, 2024 -

BMW of Sherman Oaks responded

We can't wait to assist you again at BMW of Sherman Oaks! Thanks for stopping by!

March 18, 2024

Good service on time right inspection and good technician repairs performed I will be back for more maintenance More

by Kaladjian sarkis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens
Mar 18, 2024 -

BMW of Sherman Oaks responded

It's our pleasure to work with you, Kaladjian! Thanks for the awesome review!

March 16, 2024

I have been coming to this dealership for 11 years and have purchased 5 BMWs from them.. I use their service center since 2013 and never looked back all because of Carmela. Carmela always takes care of me More

by adam c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Mar 18, 2024 -

BMW of Sherman Oaks responded

Adam, thank you so much for these kind words about Carmela! We'll be sure to pass them along. We're always here for you at BMW of Sherman Oaks and look forward to your next visit!

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