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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
987 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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987 Reviews of BMW of Sherman Oaks

May 16, 2024

Heidi is the best. She is always so helpful and very knowledgeable. I definitely recommend this BMW dealer. More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 17, 2024 -

BMW of Sherman Oaks responded

Roman, we're pleased to hear Heidi provided you with such a positive experience at BMW of Sherman Oaks. Thanks for recommending us!

May 15, 2024

Best service, frond desk Girl is very kind and the Shahe is the Best one More

by NORAYRKOSTANYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk, Shahe Tavoukjian
Report | Print
May 16, 2024 -

BMW of Sherman Oaks responded

We'll pass your kind words along! Thanks for stopping by BMW of Sherman Oaks!

May 15, 2024

Brian Douglas is the best service rep. I lease my cars at Sherman Oaks so that he will be my service rep. His communication during and follow up after the service is great. More

by Hownew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
May 16, 2024 -

BMW of Sherman Oaks responded

It's great to know that Brian's excellent service keeps you coming back to BMW of Sherman Oaks. We appreciate your feedback and look forward to serving you again in the future!

May 11, 2024

The best dealership I been to very nice and kind great customer services and helping customers. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Adams
Report | Print
May 13, 2024 -

BMW of Sherman Oaks responded

We appreciate that, Lee! Thanks for taking the time to share your positive feedback with us!

May 09, 2024

My salesman Matt Pruitt made buying my new car very easy and went the extra mile for us. More

by merrilee.aucoin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Mohandesi, Matt Pruitt
Report | Print
May 09, 2024 -

BMW of Sherman Oaks responded

Thanks for shopping with us! We're so happy Matt made the car-buying process a breeze at BMW of Sherman Oaks. Let us know if you need anything else!

May 08, 2024

Carmela is the absolute best Service advisor in all of BMW anywhere. She is so profesional and excels y at what she does. I enjoy working with her every time my car needs anything. Thanks to Carmela and h More

by rebeccachiprut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
May 08, 2024 -

BMW of Sherman Oaks responded

Rebecca, we're thrilled to hear Carmela has been able to provide you with top-notch service at BMW of Sherman Oaks. Thanks for your kind words and 5-star review!

May 08, 2024

Kristen was excellent and services and communications are top notch, it felt like family! Thanks 👌 More

by DEANGALLINA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin , Dennis Bohlig, Shahe Tavoukjian, Brian Douglas, Sean Clemens, Carmela Grammatico, Heidi Tovaas
Report | Print
May 08, 2024 -

BMW of Sherman Oaks responded

The team is always happy to keep you updated throughout your service! Thanks for the shout-out to Kristen!

May 05, 2024

Heidi provided good customer service and helped me get my car fixed promptly. Highly recommend. More

by dLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 06, 2024 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for taking the time to share your excellent service experience with Heidi at BMW of Sherman Oaks. Stop by again soon!

May 05, 2024

Brian is very professional, and he helped me so much with my car If you do go to Sherman Oaks bmw, I would recommend Brian at the service department he is truly A professional and a pro More

by vahe.yeghiazaryan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brian dougles, Brian Douglas
Report | Print
May 06, 2024 -

BMW of Sherman Oaks responded

We're very pleased to hear Brian provided excellent service during your visit to BMW of Sherman Oaks. Your recommendation means a lot! We'll be sure to pass on the kind words.

May 02, 2024

Heidi was an absolute pleasure to work with. She followed through on everything she stated she would and kept me informed. I would definitely recommend this dealership. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

Stacey, we're thrilled to hear Heidi was able to provide you with such a positive experience at BMW of Sherman Oaks. Thanks for recommending us!

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