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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
987 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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987 Reviews of BMW of Sherman Oaks

May 25, 2024

Krisztina Marx is simply the best service advisor ever. Smart, caring, responsive, effective and efficient—plus she’s a great human. So happy to have found her! A keeper. More

by Susanzachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you so much for these kind words, Susan! We'll be sure to pass your praise along to Krisztina. Safe travels and take care!

May 24, 2024

Such a great pleasure working with Brian and the team! They do a great job with communication and taking care of my BMW! More

by Jackgarcia824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 24, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Brian and the team at BMW of Sherman Oaks provided excellent communication and care for your vehicle, Jack! Thanks for sharing your positive experience with us.

May 23, 2024

Shahe was very helpful as usual. Always takes care of my service as quick as possible and gives the time of day to explain anything that came up during the service. Overall best bmw More

by Samuel Ogannes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

That means a lot to us, Samuel! Thanks for the shout-out to Shahe and for being a valued customer at BMW of Sherman Oaks!

May 23, 2024

Great customer service and prompt responses. Team is readily available and easy to make appointments with. More

by chemino1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
May 24, 2024 -

BMW of Sherman Oaks responded

We're glad to hear our team at BMW of Sherman Oaks provided great customer service and made scheduling easy. We appreciate your support!

May 23, 2024

Jesus Colon handled the service appointment for my 2008 328i Coupe. The job was done on time as promised and he was very professional. More

by DSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
May 24, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your professional and timely service experience with Jesus! We appreciate your business and look forward to serving you again!

May 23, 2024

I dropped my car off with Shahe in the morning and got my brake pads replaced in about two hours. Shahe was very helpful and knowledgeable as always. I couldn't be happier with my service experience at BMW o More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

Mitch, thanks for sharing your positive experience! We're pleased to hear Shahe provided you with excellent service and a quick turnaround at BMW of Sherman Oaks.

May 23, 2024

The best part of working with this dealership has been the employees, in particular, Ray, one of the salesman. Ray made everything easier and was excellent with communication the entire time. Thank you so More

by RDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
May 23, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Ray and the team at BMW of Sherman Oaks made your experience smooth and enjoyable. Thanks for sharing your positive feedback!

May 23, 2024

Jesse is always very helpful and extremely nice. He goes above and beyond to make sure you are taken care of! More

by steverod95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Colon
May 23, 2024 -

BMW of Sherman Oaks responded

Steve, thanks for sharing your positive experience with us. We're happy to hear Jesse provided such excellent service at BMW of Sherman Oaks!

May 22, 2024

Took my car in without an appt and Shahe was extremely helpful in making sure I got a loaner and my car was taken care of. My cars steering wheel has been vibrating and my car has been kicking a lot. Shah More

by Caroline.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar from the loaner Dept, Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

Caroline, we're so glad to know that Shahe and our team at BMW of Sherman Oaks were able to assist you effectively. We appreciate your feedback and are here for any future needs!

May 21, 2024

The people I dealt with when I bought my new car made it very easy and helped set up the new systems in my car. My service associate, Krisztina is extremely helpful in expediting service when I need it and More

by BH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx- 5 star
May 21, 2024 -

BMW of Sherman Oaks responded

We're glad to know our team at BMW of Sherman Oaks made your car buying experience easy and informative. Krisztina will be pleased to learn about your positive feedback! Enjoy the new ride, and don't hesitate with any more tech questions you may have!

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