BMW of Sarasota - Service Center

BMW Sarasota and all who work there never fail to do their best to see that the work that is needed is done correctly and that the customer is satisfied ! their best to see that the work that is needed is done correctly and that the customer is satisfied ! More

My first time visit was a pleasant surprise! This dealership focused on customer service, keeping me updated on progress! This dealership focused on customer service, keeping me updated on progress! More

I’ve experienced good service at BMW dealers in general, but Carlos stands out as one of most competent, friendly, and professional service advisors I’ve encountered. He walked me through my service issues, but Carlos stands out as one of most competent, friendly, and professional service advisors I’ve encountered. He walked me through my service issues, was absolutely clear when it came to to pricing, and even anticipated some of my questions. I’m sold on Sarasota BMW service. More

Very professional and very accommodating. Maria knows her job well and she is really good at what she does. Appreciate the fact that she did not try to upsell me on anything. It’s refreshing Maria knows her job well and she is really good at what she does. Appreciate the fact that she did not try to upsell me on anything. It’s refreshing to see some honesty in the car business. More

Derek was fantastic! Very efficient and made my experience perfect. Highly recommend Derek and the staff at this facility. Very efficient and made my experience perfect. Highly recommend Derek and the staff at this facility. More

. No call backs after two messages left. Very poor customer service Overall. Had a difficult situation that I needed help with and got none. BTW. The car that I purchased from this dealer in Jan o customer service Overall. Had a difficult situation that I needed help with and got none. BTW. The car that I purchased from this dealer in Jan of this year is my 7th BMW so I’ve had some experience More

Josh Cash always provides the most phenomenal service, as usual. Derek Thomas my advisor was beyond subpar and when I spoke up about my grievances to Josh, he handled them attentively and compassionately. usual. Derek Thomas my advisor was beyond subpar and when I spoke up about my grievances to Josh, he handled them attentively and compassionately. More

Took care of getting me out in a timely fashion. Didn’t wait long which is important to me Didn’t wait long which is important to me More

Great work in a timely manner. Made sure all my needs were addressed on my first visit. Made sure all my needs were addressed on my first visit. More

Greg is always helpful. Love that they always wash my car n vacuum!! Thank you! Love that they always wash my car n vacuum!! Thank you! More