13,199 Reviews of BMW of Sarasota - Service Center
Incredibly responsive and sensitive to my critical timing issue. Brooke delivered excellent customer service, so did Lorraine! issue. Brooke delivered excellent customer service, so did Lorraine! More
BMW of Sarasota has always been a pleasure to deal with and very accommodating even with last minute appointments and very accommodating even with last minute appointments More
VeryGood service and very nice people overall very pleasant experience at the dealership on the complaint is lack of fresh donuts pleasant experience at the dealership on the complaint is lack of fresh donuts More
Service Department did an excellent job of keeping me informed of the status of my repair. My only complaint is when I picked up the car there was bird poop all over part of the roof and side of the car. informed of the status of my repair. My only complaint is when I picked up the car there was bird poop all over part of the roof and side of the car. Andrew had the car washed but there was still bird poop remaining on the car. I suggest that the service department should be mindful of where you park the cars ready for pickup. Like not under a tree. More
Brooke was awesome to deal with and kept us well informed throughout the entire service experience. Since relocating to Florida, we have had nothing but great experiences at the dealership. I would highly re throughout the entire service experience. Since relocating to Florida, we have had nothing but great experiences at the dealership. I would highly recommend BMW of Sarasota based on the friendly and helpful staff and services provided. More
Brooke was awesome, made me feel comfortable and was fast. Service team is another reason I love Sarasota BMW fast. Service team is another reason I love Sarasota BMW More
Recently I had to take my car to the Sarasota BMW location for service. Upon arrival I was greeted kindly by staff and set right up with an advisor. The advisor I was working with goes by the name of location for service. Upon arrival I was greeted kindly by staff and set right up with an advisor. The advisor I was working with goes by the name of Nick Ring. Knowing I was going to be without my car for some time, I was stressed. Nick made the time very hospitable and kept me in the loop with every single step along the way. I have worked with several advisors over the years from different dealerships and none of them have come close to making you feel like you are part of the family like Nick did. Nick is genuinely hospitable and works with a sense of urgency. Nick made the experience by exceeding all expectations. Ask for Nick Ring for all your BMW needs. More
Always professional, fantastic facilities. Walked through everything that needed to be done. Technician did a thorough walk through of the car and provided a video. Walked through everything that needed to be done. Technician did a thorough walk through of the car and provided a video. More
Great communication and work is done in timely manner. Cameron always explains work in detail. Cameron always explains work in detail. More