Rahul Sharma

Brandon Wergelis and Chad Allard were a pleasure to work with from start to finish - friendly, professional, courteous, knowledgeable, and efficient. Hunter Bates' and Nicole Fiore's deep technical experti with from start to finish - friendly, professional, courteous, knowledgeable, and efficient. Hunter Bates' and Nicole Fiore's deep technical expertise were instrumental in climbing a steep learning curve on the fully-featured 550e xDrive's numerous capabilities. Though unfortunately the factory made a key misstep in the vehicle configuration (completely wrong color in the initial order execution, no fault of the dealership or staff, but required a second order), Brandon helped correct course and get us high in the queue as possible. As he transitioned to a new role, Chad stepped in seamlessly and drove the deal to completion with the professional finance assistance of Hassan El Hakim. Rahul Sharma was responsive and helpful as over the nearly year long period Brandon took a new role outside of new vehicle sales and enlisted Chad to do our delivery, which was greatly appreciated. My only suggestion would be to ensure that as these custom orders extend over many months, that the staff maintains contact at least periodically to keep its customers updated - especially important as are returning calls, as the BMW tracking tool appears to no longer be working (perhaps a website transition). Overall, we appreciate the kind, accommodating, and knowledgeable staff that helped us acquire an incredible driving machine! More

by dns718 Verified Customer Verified Customer

Report | Print

While the sales team was eager to complete the purchase before the end of the month, the vehicle was unfortunately not ready for delivery. It had a faulty rear tire and the interior did not appear to have before the end of the month, the vehicle was unfortunately not ready for delivery. It had a faulty rear tire and the interior did not appear to have been properly detailed. Thankfully, Brooke Braydon, Assistant Service Leader stepped in to smoothly resolve the tire issue when the sales staff and sales supervisor did not. She is very professional! Thank you. This was our second vehicle purchase from Sarasota BMW, and the overall experience with the sales department fell short of our first. There is definitely room for improvement in the delivery process and communication. Thank you. More

by Jamesjednak Verified Customer Verified Customer

Report | Print

It seems like I bring my car in for something simple like a nail in the tire and all of a sudden it needs a ton of work a nail in the tire and all of a sudden it needs a ton of work More

by CONSTANTINO.PAMELA Verified Customer Verified Customer

Report | Print

Isaiah McKinney is a pleasant young man. He was willing to go out of the way to make us happy. Even the day after I purchased the vehicle he followed up with a phone call. He wanted to ma He was willing to go out of the way to make us happy. Even the day after I purchased the vehicle he followed up with a phone call. He wanted to make sure I was contented. He took the time to explain and answer any questions my husband and I had. He was very knowledgeable and patient. More

by trinigirl70 Verified Customer Verified Customer

Report | Print

Excellent service once again. This was a tricky service and Maria made d sure I was taken care of. This was a tricky service and Maria made d sure I was taken care of. More

by CONSTANTINO.PAMELA Verified Customer Verified Customer

Report | Print

Great experience overall! Rahul was able to work with me to get to a price I felt comfortable with, and I really appreciated his willingness to make the deal happen. Jonatan w Rahul was able to work with me to get to a price I felt comfortable with, and I really appreciated his willingness to make the deal happen. Jonatan was excellent with communication, kept me updated throughout the process, explained everything clearly, and even delivered the car to my home. The entire experience was smooth and hassle-free. Thank you both! More

by irina1 Verified Customer Verified Customer

Report | Print

Don’t think I would purchase another vehicle here. . They can definitely improve customer service! . They can definitely improve customer service! More

by choopera Verified Customer Verified Customer

Report | Print

Branson was very helpful in explaining the many features of the car we purchased. The purchasing experience was enjoyable from start to finish. of the car we purchased. The purchasing experience was enjoyable from start to finish. More

by db_mcnally Verified Customer Verified Customer

Report | Print

Was a pleasure dealing with Rahul. Such a professional in the BMW of Sarasota dealership. We are very happy we bought the car. Such a professional in the BMW of Sarasota dealership. We are very happy we bought the car. More

by borr1002 Verified Customer Verified Customer

Report | Print

This was our first BMW purchase. The experience was a very professional one. Our sales person Eddie was very accommodating. And Heaven our genius educator was extremely patient and The experience was a very professional one. Our sales person Eddie was very accommodating. And Heaven our genius educator was extremely patient and kind . More

by joancollins17 Verified Customer Verified Customer

Report | Print