BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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BMW Sarasota services are exceptional. You feel valued and get the VIP treatment. Gregg Jones is my advisor, he kept me informed and coordinated to have my X7 issue resolved quickly. BMW You feel valued and get the VIP treatment. Gregg Jones is my advisor, he kept me informed and coordinated to have my X7 issue resolved quickly. BMW Sarasota is my preffered place for my X7 services. More
I had a 9:00 appointment for scheduled maintenance. I call them at 2:30 for an update. They told me an hour or two more. They called at 4:30 and told me they did not finish the work and I would need t I call them at 2:30 for an update. They told me an hour or two more. They called at 4:30 and told me they did not finish the work and I would need to pick up my vehicle tomorrow after 10:00. This cause be to miss my best friend’s wedding anniversary of 20 years. I was his best man. I spoke with the Service Manager about the matter in his office. He listed but never removed his fingers from his keyboard. He gave me a very very negative look and said thank you for sharing and my feedback. He was not very empathetic or concerned. In addition, they over charged me for the two rear tires I purchased and I had to request a refund check from them to be cut to me. Finally, after all these issues, they did not wash my vehicle. I had to bring this to their attention. I then had to wait an additional 20 to 25 minutes. This Service Department does not value their customers time or their experience. I own Lexus, Range Rovers and another BMW. I have never been treated so poorly. More
Brooke was very helpful during my service visit to BMW Sarasota. The work was completed on time Sarasota. The work was completed on time More
Brooke and her tire specialist were knowledgeable and easy to work with. Your check in process needs to be easier however. easy to work with. Your check in process needs to be easier however. More
Outstanding job from my service rep! ! You need to promote him….keep up the great work super helpful and informative. ! You need to promote him….keep up the great work super helpful and informative. More
The dealership provided great service during a recent programming issue that needed to be resolved. We were very happy that the issue was finally fixed! programming issue that needed to be resolved. We were very happy that the issue was finally fixed! More
Service department is very busy, but manages to give me excellent service each time. Carlos is fantastic - knowledgable, efficient, and cares about customers + getting the job done right. excellent service each time. Carlos is fantastic - knowledgable, efficient, and cares about customers + getting the job done right. More







