BMW of San Rafael

Tom was wonderful and was able to promptly get me an appointment to being in my car. appointment to being in my car. More

Been visiting a lot of dealerships to find the best car for me. This was one of the few places that I didn’t feel pressured or anxious during my purchasing process. It was a relief not be inundated by text for me. This was one of the few places that I didn’t feel pressured or anxious during my purchasing process. It was a relief not be inundated by text messages and call after my first visit. Rob was very knowledgeable and answered all my questions even on his day off to support me. An easy, smooth and pleasant purchasing process. Highly recommend! More

Other than having to wait a little longer than I desired, the service was excellent the service was excellent More

I had a great experience with Bruce at BMW San Rafael. Rates were competitive and they moved quickly. Would highly recommend Rates were competitive and they moved quickly. Would highly recommend More

Bought a 2020 i3s REx from BMW San Rafael, negotiatied the deal thru phone, paperwork thru computer, and the car arrived 2 weeks later. All is good. Sales department are easy to deal with. Thanks to Matte the deal thru phone, paperwork thru computer, and the car arrived 2 weeks later. All is good. Sales department are easy to deal with. Thanks to Matteo and Ralph to sort out the documents on the whole deal. More

Service was timely and expertly done a a a a a a a a a More

Amazing experience! Luis and everyone that helped me with this purchase was nothing but a delight to work with. I wrapped the entire sales process 100% remote within a c Luis and everyone that helped me with this purchase was nothing but a delight to work with. I wrapped the entire sales process 100% remote within a couple of hours. Many other dealerships were unable to gain my trust IN PERSON. This is what I wish everyone's car purchase experience should be like. More

Excellent service. Outstanding and highly professional performance of Tom Smith. Service was done in exceptional timely fashion. Outstanding and highly professional performance of Tom Smith. Service was done in exceptional timely fashion. More

Friendly and hassle free experience. My over all feeling is that they operate with a very “customer first” attitude. My over all feeling is that they operate with a very “customer first” attitude. More

Quick, efficient work. Tim provided necessary info so I could make decisions on what work to do. Tim provided necessary info so I could make decisions on what work to do. More