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BMW of San Rafael

San Rafael, CA

4.8
181 Reviews
Call Dealership (415) 482-2000

1599 Francisco Blvd E

San Rafael, CA

94901

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181 Reviews of BMW of San Rafael

October 13, 2024

Prompt, efficient and easy to deal with. Tom is the best on advice on what needs to be done on my car. Highly recommend More

by Caminoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
Report | Print
Oct 15, 2024 -

BMW of San Rafael responded

We're delighted to hear that Tom provided you with excellent advice and service at BMW of San Rafael. Thank you for the high recommendation!

October 09, 2024

Thomas is always pleasure to work with as well as always a straight shooter with the services! More

by Kevin Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Oct 10, 2024 -

BMW of San Rafael responded

Kevin, we are glad to hear that Thomas provided excellent service. Thanks for choosing BMW of San Rafael!

October 04, 2024

Solved my problem in a timely and courteous manner, recommend them and Mateo highly snytime More

by tuckoo44@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo Bellasantino
Report | Print
Oct 06, 2024 -

BMW of San Rafael responded

It was a pleasure to assist you at BMW of San Rafael! Thank you for sharing your experience and giving Mateo a shoutout.

September 08, 2024

Tim Price is the best service advisor ever that is why I drive 25 miles for service More

by reneramrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Report | Print
Sep 09, 2024 -

BMW of San Rafael responded

It was our pleasure to assist you. Thank you from all of us here at BMW of San Rafael!

September 04, 2024

Tim Price is terrific! Very knowledgeable, thorough & personable. Communication was excellent & all employees were very accommodating. Service video I received from technic More

by Liz T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Report | Print
Sep 05, 2024 -

BMW of San Rafael responded

Liz, we're delighted to hear that Tim and the team at BMW of San Rafael provided such excellent service. Thanks for sharing your positive experience!

August 20, 2024

Great service, even tho the dealership is going through renovation you can totally tell how much harder The staff works to make sure they take care of their customers More

by amirami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Melo, Rommel Flores, Mark Blackshere, Brett Lynn
Report | Print
Aug 20, 2024 -

BMW of San Rafael responded

Amirami, we're glad to hear our team at BMW of San Rafael provided great service despite the renovations. Thanks for your understanding and support!

August 14, 2024

Nice representatives to help you with buying or servicing your car, it would be better with some honesty though. More

by Thing One & Two
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisors
Report | Print
Aug 14, 2024 -

BMW of San Rafael responded

Thank you for your feedback! We're glad to hear our team at BMW of San Rafael was helpful, and we appreciate your input on honesty. We'll work on improving this aspect of our service.

July 29, 2024

This dealership and our entire experience was excellent! D. Jackson was the best! Things could not have been easier or more pleasant! More

by Leah.magnokido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D. Jackson
Report | Print
Jul 29, 2024 -

BMW of San Rafael responded

We're delighted to hear that D. Jackson and the team at BMW of San Rafael made your experience excellent and seamless! Thanks for sharing your positive feedback with us!

July 28, 2024

Very courteous took care of my car expeditiously and I would recommend them to anyone More

by Fairfaxmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Jul 29, 2024 -

BMW of San Rafael responded

Thanks for sharing your 5-star experience with our team at BMW of San Rafael. It's always our pleasure to accommodate you, and we sincerely appreciate the recommendation. Safe travels!

July 26, 2024

They are friendly, efficient, and get the job done. I always take my car to them for service. More

by lizamassey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 26, 2024 -

BMW of San Rafael responded

We're honored to have earned your loyalty. Thank you for supporting BMW of San Rafael!

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