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BMW of San Rafael

San Rafael, CA

4.6
166 Reviews
Call Dealership (415) 482-2000

1599 Francisco Blvd E

San Rafael, CA

94901

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166 Reviews of BMW of San Rafael

August 20, 2024

Great service, even tho the dealership is going through renovation you can totally tell how much harder The staff works to make sure they take care of their customers More

by amirami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Melo, Rommel Flores, Mark Blackshere, Brett Lynn
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Aug 20, 2024 -

BMW of San Rafael responded

Amirami, we're glad to hear our team at BMW of San Rafael provided great service despite the renovations. Thanks for your understanding and support!

August 14, 2024

Nice representatives to help you with buying or servicing your car, it would be better with some honesty though. More

by Thing One & Two
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisors
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Aug 14, 2024 -

BMW of San Rafael responded

Thank you for your feedback! We're glad to hear our team at BMW of San Rafael was helpful, and we appreciate your input on honesty. We'll work on improving this aspect of our service.

July 29, 2024

This dealership and our entire experience was excellent! D. Jackson was the best! Things could not have been easier or more pleasant! More

by Leah.magnokido
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D. Jackson
Report | Print
Jul 29, 2024 -

BMW of San Rafael responded

We're delighted to hear that D. Jackson and the team at BMW of San Rafael made your experience excellent and seamless! Thanks for sharing your positive feedback with us!

July 28, 2024

Very courteous took care of my car expeditiously and I would recommend them to anyone More

by Fairfaxmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Report | Print
Jul 29, 2024 -

BMW of San Rafael responded

Thanks for sharing your 5-star experience with our team at BMW of San Rafael. It's always our pleasure to accommodate you, and we sincerely appreciate the recommendation. Safe travels!

July 26, 2024

They are friendly, efficient, and get the job done. I always take my car to them for service. More

by lizamassey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 26, 2024 -

BMW of San Rafael responded

We're honored to have earned your loyalty. Thank you for supporting BMW of San Rafael!

July 24, 2024

Tim is the best for service anywhere! It doesn’t take 15 words to make it clear. More

by Wineguy999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ, Rommel Flores
Report | Print
Jul 25, 2024 -

BMW of San Rafael responded

Thank you for taking a moment to leave BMW of San Rafael your five stars and give Tim a shout-out!

May 31, 2024

Tim was wonderful to deal with. He took the time to explain all the issues and go over various options. More

by Firstbimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Report | Print
May 31, 2024 -

BMW of San Rafael responded

We're delighted to hear that Tim provided you with excellent service at BMW of San Rafael. Thanks for sharing your positive experience!

May 09, 2024

Excellent Service Team, Great Service Advisor Great Sales Team. Great location. Check them out in San Rafael !! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Report | Print
May 09, 2024 -

BMW of San Rafael responded

Michael, we're delighted to know you had a great experience with our service and sales teams at BMW of San Rafael. Thanks for the shoutout!

May 08, 2024

Very responsive service department - seamless drop off and great loaner car. Very easy in and out More

by smuckman2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pierce
Report | Print
May 08, 2024 -

BMW of San Rafael responded

We are glad to hear that our team delivered communicative service. Thank you for choosing BMW of San Rafael.

May 06, 2024

I was extremely pleased with my experience @ BMW San Rafael! As they advertise that they are Fair, Friendly and Fast. Bruce, Ralph, Hayat and Alex were an amazing team! Highly recommend them. More

by stephaniegatto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Disbury
Report | Print
May 07, 2024 -

BMW of San Rafael responded

Stephanie, we're so glad to know you had a great experience with Bruce, Ralph, Hayat, and Alex at BMW of San Rafael. Thanks for recommending us!

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