BMW of Rochester Hills

Bought a new x5. My sales associate, Tanya, was great. Very knowledgeable, responsive and patient. She worked with me to find the best vehicle for my needs. She did a great job! Very knowledgeable, responsive and patient. She worked with me to find the best vehicle for my needs. She did a great job! More

Great service! Ilya worked with me on my service and was awesome. Also provided timely updates on my cars readiness. Would highly recommend this dealership. awesome. Also provided timely updates on my cars readiness. Would highly recommend this dealership. More

Professional Service team is professional and looking to provide the best value and most comfortable wait. Ilya accommodated me even though I was early for my appt Service team is professional and looking to provide the best value and most comfortable wait. Ilya accommodated me even though I was early for my appt. and was very precise in his estimate of time. A great experience. More

Excellent service on my 2018 X5M IIlya is the Man!! Great customer service!! I was a first timer at BMW of Rochester Hills and Ilya and the entire staff were extremely welcoming and e IIlya is the Man!! Great customer service!! I was a first timer at BMW of Rochester Hills and Ilya and the entire staff were extremely welcoming and executed all my needs in a very timely fashion. I would highly recommend this dealership for all your sales & service needs. Thank you... More

Warranty work needed My Convertible hardtop was leaking, so I took it into the shop. They were friendly considerate and took care of the issue in one day. The most importa My Convertible hardtop was leaking, so I took it into the shop. They were friendly considerate and took care of the issue in one day. The most important part was they provided me a loaner vehicle More

Great no complaints The sales and technical people. Are courteous and knowledgeable, and friendly. . Your car is always returned clean. They inform you of any additional The sales and technical people. Are courteous and knowledgeable, and friendly. . Your car is always returned clean. They inform you of any additional charges that may occur up front. More

Ilya was very professional, and even though he was very busy, he managed to keep me abreast of what was going on with my vehicle. busy, he managed to keep me abreast of what was going on with my vehicle. More

Frank was easy to deal with and made the process easy. i was very satisfied with the whole experience and live the vehicle I purchased was very satisfied with the whole experience and live the vehicle I purchased More

Went in for an oil change. The service was professional and quick. The facilities are nice with Starbucks coffee and snacks if you are interested and quick. The facilities are nice with Starbucks coffee and snacks if you are interested More

Ben was very helpful and made recommendations as to what was needed. Service was efficient, timely, and courteous There was a gentleman in the garage who asked me if I had an appointment and then walked i was needed. Service was efficient, timely, and courteous There was a gentleman in the garage who asked me if I had an appointment and then walked in ahead of me was not courteous enough to open the door for me There was a gentleman in the garage who checked me in. Walk in front of me and was not courteous enough hold the door. Gives a bad impression on my first visit. Everyone else exceed expectations. More