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BMW of Rochester Hills

Shelby Charter Twp, MI

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1,368 Reviews

45550 Dequindre Rd

Shelby Charter Twp, MI

48317

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1,368 Reviews of BMW of Rochester Hills

December 11, 2019

Small water leak in roof and service reacted immediately, suggesting I bring I vehicle that same day and provided a free loaner. I was out the door within 15 minutes and they called back the next morning wi More

by Norm
Recommend Dealer
Yes
Employees Worked With
Ilya Berkovich
December 03, 2019

Frank Sandomierski was a pleasure to deal with Frank was very professional and friendly to deal with. I came in from another state and was on a tight schedule. He was very accommodating to my nee More

by Russ Higgins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sands
December 02, 2019

Happy with my New Car! Client Advisor and Management are very helpful, professional and accommodating. I have leased many cars from this dealership and always drive away ve More

by Spapas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lang, Erick Grabruck, JOHN NAZZAL
December 01, 2019

The team at BMW of Rochester Hills service were professional, courteous, and most helpful in resolving my warranty issue. I’d highly recommend Ilya or one of his teammates to assist you with your More

by MacombBrian
Recommend Dealer
Yes
Employees Worked With
Jeff Pegg, Ilya Berkovich, Dylan Mann
November 27, 2019

Yearly maintenance on our car. We have been happy with service by BMW of Rochester Hills. Mandie, the new Service Advisor, was very professional. We have been hsppy with Jeff snd Ilya with past service More

by wmhulle
Recommend Dealer
Yes
Employees Worked With
Mandie,Harrison
November 16, 2019

Excellent team to work with. This dealership truly wants to put you behind the wheel of a BMW. Eric and Jim went the extra mile to put me into the car I wanted. I am so glad I shopped for my car at BMW of More

by Frankshop1111
Recommend Dealer
Yes
Employees Worked With
Erick Grabruck
November 16, 2019

Every time I have vehicle service it is a hassle. Prolonged turn around time from start to completion. Extremely poor communication between service personal and customers.The only bonus is the kind, More

by Beamer
Recommend Dealer
No
Employees Worked With
Ilya Berkovich
November 14, 2019

BMW of Rochester Hills gives great service Frank Sands is the best salesman. This is my fourth BMW. Whenever I need service they take care of me. Frank goes out of his way to make sure that you are totally s More

by BMW
Recommend Dealer
Yes
Employees Worked With
Eric Lang, Richard Bell, Frank Sands, Jim Pierce
November 13, 2019

Great experience every time! We purchased/leased 4 vehicles in the last 10 years here and serviced them exclusively at bmw of Rochester Hills. Kudos to Mandie at the service department! More

by Jazzi
Recommend Dealer
Yes
Employees Worked With
Mandie
November 11, 2019

My sales advisor, Tonya Murray, was a pleasure to work with, very professional professional, and product knowledgeable. This car was the second BMW I have purchased from Tonya, and my fourth from BMW Roc More

by Ray
Recommend Dealer
Yes
Employees Worked With
Tonya Murray, Ilya Berkovich, Jim Pierce, JOHN NAZZAL
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