BMW of Rochester Hills
Shelby Charter Twp, MI
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1,368 Reviews of BMW of Rochester Hills
Small water leak in roof and service reacted immediately, suggesting I bring I vehicle that same day and provided a free loaner. I was out the door within 15 minutes and they called back the next morning wi suggesting I bring I vehicle that same day and provided a free loaner. I was out the door within 15 minutes and they called back the next morning with car fixed 199%. Also washed the car, as always More
Frank Sandomierski was a pleasure to deal with Frank was very professional and friendly to deal with. I came in from another state and was on a tight schedule. He was very accommodating to my nee Frank was very professional and friendly to deal with. I came in from another state and was on a tight schedule. He was very accommodating to my needs and had all the paper work ready for me when I got there so I could get in and get out in a timely manner. More
Happy with my New Car! Client Advisor and Management are very helpful, professional and accommodating. I have leased many cars from this dealership and always drive away ve Client Advisor and Management are very helpful, professional and accommodating. I have leased many cars from this dealership and always drive away very pleased with the service and the product. They go above and beyond. Thank you! More
The team at BMW of Rochester Hills service were professional, courteous, and most helpful in resolving my warranty issue. I’d highly recommend Ilya or one of his teammates to assist you with your professional, courteous, and most helpful in resolving my warranty issue. I’d highly recommend Ilya or one of his teammates to assist you with your service needs. Five Stars! More
Yearly maintenance on our car. We have been happy with service by BMW of Rochester Hills. Mandie, the new Service Advisor, was very professional. We have been hsppy with Jeff snd Ilya with past service service by BMW of Rochester Hills. Mandie, the new Service Advisor, was very professional. We have been hsppy with Jeff snd Ilya with past service appointments. This fealer staff id much better than domestic car dealers More
Excellent team to work with. This dealership truly wants to put you behind the wheel of a BMW. Eric and Jim went the extra mile to put me into the car I wanted. I am so glad I shopped for my car at BMW of to put you behind the wheel of a BMW. Eric and Jim went the extra mile to put me into the car I wanted. I am so glad I shopped for my car at BMW of Rochester Hills, you should as well. More
Every time I have vehicle service it is a hassle. Prolonged turn around time from start to completion. Extremely poor communication between service personal and customers.The only bonus is the kind, Prolonged turn around time from start to completion. Extremely poor communication between service personal and customers.The only bonus is the kind, and friendly valet service employees! More
BMW of Rochester Hills gives great service Frank Sands is the best salesman. This is my fourth BMW. Whenever I need service they take care of me. Frank goes out of his way to make sure that you are totally s the best salesman. This is my fourth BMW. Whenever I need service they take care of me. Frank goes out of his way to make sure that you are totally satisfy More
Great experience every time! We purchased/leased 4 vehicles in the last 10 years here and serviced them exclusively at bmw of Rochester Hills. Kudos to Mandie at the service department! vehicles in the last 10 years here and serviced them exclusively at bmw of Rochester Hills. Kudos to Mandie at the service department! More
My sales advisor, Tonya Murray, was a pleasure to work with, very professional professional, and product knowledgeable. This car was the second BMW I have purchased from Tonya, and my fourth from BMW Roc with, very professional professional, and product knowledgeable. This car was the second BMW I have purchased from Tonya, and my fourth from BMW Rochester Hills. I have always been thrilled with my vehicles and the purchase experience !! More