BMW of Rochester Hills
Shelby Charter Twp, MI
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1,368 Reviews of BMW of Rochester Hills
Best Dealership and Excellent Sales Advisor Brad Paris at BMW of Rochester Hills is an excellent Sales Advisor. Not only did he exceed my expectations with his value of my business, responsivene Brad Paris at BMW of Rochester Hills is an excellent Sales Advisor. Not only did he exceed my expectations with his value of my business, responsiveness, courtesy, honesty and integrity, as well as product knowledge and expertise, but his particular attention to my specific needs as a first-time buyer have been truly phenomenal. I will never forget how exciting it was to find out that a BMW could be within my price range and I will always be grateful for Brad's assistance with helping me successfully lease a vehicle on my own. Brad is a very kind and intelligent person and Sales Advisor. I am lucky to have had the good fortune to meet him, especially after visiting numerous dealerships in the area and not having nearly as positive of an experience as I did with Brad. Brad valued my intelligence and did not undermine my buying potential as a woman. I highly recommend Brad Paris to anyone who is looking for a Sales Advisor who genuinely cares about their needs as a customer. I cannot say enough about the top-notch service I have received from Brad Paris and the entire staff at BMW of Rochester Hills. More
2nd Car in 1 year I was so happy with the sales and service I received at BMW of Rochester Hills, I leased my second car from them in less than a year. Sammi Naoum, my I was so happy with the sales and service I received at BMW of Rochester Hills, I leased my second car from them in less than a year. Sammi Naoum, my client adviser,found the car that I wanted and the deal was signed very quickly. Highly recommend the sales team here- they aim to please their customers. More
Long time Cadillac owner looking at "options" I stopped at BMW of Rochester Hills (just curious) after mentally committing to another brand. I was greeted by General Manager, Wayne Youngblood, who I stopped at BMW of Rochester Hills (just curious) after mentally committing to another brand. I was greeted by General Manager, Wayne Youngblood, who then introduced me to Brad Paris and soon discovered that prior to being a Client Advisor, Brad was an enthusiastic BMW owner. Long story short, Brad "sold" me on the BMW 5 Series and I quickly took delivery of a 2015 show room model. "GREAT" delivery experience (long time Cadillac owner) and terrific follow up. Will recommend Brad/ BMW, Rochester Hills to my friends, I really enjoy driving my BMW! More
Excellent sales experience. Richard Bell walked me through the sales and delivery. I have purchased a number of vehicles from him at other dealerships. He i sales experience. Richard Bell walked me through the sales and delivery. I have purchased a number of vehicles from him at other dealerships. He is the reason that I purchased this BMW. More
X1 purchase I was very impressed with the dealership and my salesman, he was very helpful and friendly and did everything he could to make sure we were happy with I was very impressed with the dealership and my salesman, he was very helpful and friendly and did everything he could to make sure we were happy with our experience. I love my new vehicle and hav been very happy with the whole process of test driving and getting signed up for the lease. More
Satisfied customer. Great customer service, Richard Bell was very genuine in how he made me feel as a customer and a person. Very professional, very knowledgeable about B Great customer service, Richard Bell was very genuine in how he made me feel as a customer and a person. Very professional, very knowledgeable about BMW's products and then some. Everyone that I came in contact with at that dealership was very friendly and helpful. More
Best dealership yet The customer service provided by Richard Bell and as well as all other BMW of Rochester Hills staff was first class from the very first encounter. Fr The customer service provided by Richard Bell and as well as all other BMW of Rochester Hills staff was first class from the very first encounter. From helping to decide which car to go with, through the ordering process and getting the best options, to the day of pick up, everyone at the dealership exceeded my expectations. What is more, I absolutely love my car. I would highly recommend this dealership, one will be very happy with what they have to offer. More
3,000 mile road trip in our new X3 We've leased five BMW's in recent years, and enjoy all the qualities of these cars. We just returned from a 3,000 mile road trip to Florida and found We've leased five BMW's in recent years, and enjoy all the qualities of these cars. We just returned from a 3,000 mile road trip to Florida and found our X3 to be perfect in all respects: heavy traffic, open road, nav, leather comfort for hours at a time, etc. Our dealership experience with Brad Paris was likewise excellent. He found the car we needed at the price point I needed and the entire experience was very comfortable, professional and, yes, FUN. New cars should be fun. I look forward to working with him during our current lease and for our next BMW. By the way, I was afraid I couldn't afford the nav, but Brad found a good deal and, honestly, the trip we just took was MUCH more secure and comfortable with the nav system keeping track of our trip! I'm very serious about that as I enjoy driving but I don't enjoy being nervous that I made a wrong turn! My next BMW will have a backup camera, but the fact that the mirrors slant down when I back up, and the vehicle has excellent visibility anyway, is wonderful. Don Cole helped me connect my trailer hitch...I had forgotten how it worked. I was out of there in five minutes! How cool is that. Steve and Nancy Harms More
Very Satisfied! I really enjoy working with the people at this dealership. They are friendly & very helpful. I look forward to leasing my next car from them. I really enjoy working with the people at this dealership. They are friendly & very helpful. I look forward to leasing my next car from them. More
GREAT!!! I am very happy with my experience with BMW of Rochester Hills. I am extremely happy with Brad Paris. For whatever reason, the model I was looking f I am very happy with my experience with BMW of Rochester Hills. I am extremely happy with Brad Paris. For whatever reason, the model I was looking for was very difficult to find. (I know this because I actually did a 5 state search myself) Brad worked very hard to find the exact car I wanted and get it up to the dealership. He didn't try to get me to change my requirements or switch to another model. I really appreciate his effort and diligence. He was extremely knowledgeable about the vehicle. I highly recommend BMW of Rochester Hills and especially Brad Paris. More