BMW of Rochester Hills

The Right Way to Do Dealerships I am currently preparing to lease my fourth successive BMW. My experience over the last 9 years has been unparalleled. The Sales personnel have been I am currently preparing to lease my fourth successive BMW. My experience over the last 9 years has been unparalleled. The Sales personnel have been knowledgeable, personably and efficient. They have provided me all the information I requested and made good suggestions to improve my experience without at any time pressuring me. The service has been such that I bring it up in conversations with my friends. In 9 years I have only had my vehicles in for service 2 or 3 times. In each case the car usually indicated it wanted to be serviced and that was followed up by a call from the dealer. Upon arrival everything was ready and waiting including loaner vehicles when needed. I really can't suggest anything that the dealership could do better. More

excellent service I leased a 3 series coupe from Erick Grabruck. the entire experience was pleasant and easy. I recommend the dealership to anyone interested in getting I leased a 3 series coupe from Erick Grabruck. the entire experience was pleasant and easy. I recommend the dealership to anyone interested in getting a quality car at a fair price. More

appreciation Great experience at BMW Rochester hill. I got 2011 buck Regul in great price. I really want to appreciate the customer service. Spacialy David Griffi Great experience at BMW Rochester hill. I got 2011 buck Regul in great price. I really want to appreciate the customer service. Spacialy David Griffin. More

Purchase new BMW X5 My sales person Sammi Naoum was great , helpful and went out of his way to help me to make the right choice. He called me after to make sure all are f My sales person Sammi Naoum was great , helpful and went out of his way to help me to make the right choice. He called me after to make sure all are fine. More

BMW Holiday! Sammi started working with me when I started servicing my 645ci at their dealership. Sammi did a great job putting me in a new BMW that met my needs Sammi started working with me when I started servicing my 645ci at their dealership. Sammi did a great job putting me in a new BMW that met my needs and lifestyle. I love my car and loved my experience at BMW Rochester Hills. All very very helpful, friendly and high integrity. Jane More

Pleasant Experience I received my 4 series less than two months after ordering it, needless to say I was thrilled with the quick delivery. After the sale I dealt primari I received my 4 series less than two months after ordering it, needless to say I was thrilled with the quick delivery. After the sale I dealt primarily with David Griffin as my client adviser. He was extremely helpful and informative, I would definitely recommend him to others. More

Fast, easy and smooth transaction Tanya was very kind and patient with me. She was knowledgable and helpful throughout the whole process. I was very pleased with her dedication in help Tanya was very kind and patient with me. She was knowledgable and helpful throughout the whole process. I was very pleased with her dedication in helping me to find my dream car. I will definitely recommend her to all my friends and family! More

Great experience from start to finish! I found a vehicle I was interested in at this dealership and despite it being nearly 4 hours away, they made the process very easy. After making the t I found a vehicle I was interested in at this dealership and despite it being nearly 4 hours away, they made the process very easy. After making the trip to pick up the car, we were in and out of the dealership within an hour. The financing process was easy, the car was in excellent shape and very clean and Erick was very helpful from start to finish. I would definitely recommend this dealership to anyone in the market for a BMW or any of the other vehicles they have! More

Great experience with my first BMW PURCHASE. The car is awesome. Love the color and speed. Sammi Naoum has been great with the entire process. Always available to answer any questions. Overall wo The car is awesome. Love the color and speed. Sammi Naoum has been great with the entire process. Always available to answer any questions. Overall would recommend to anyone looking for new car. More

first time BMW buyer I have never experienced at a dealership customer service to the level I did here. It was amazing from the time I walked in the door and continues eve I have never experienced at a dealership customer service to the level I did here. It was amazing from the time I walked in the door and continues even after I have left with my first BMW. Frank my sales rep was very knowledgeable, everything happened like he said it would and when he said it would. I work in the service industry and this is the customer service we strive for. I’m sure this won’t be my last BMW from this dealership. More