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BMW of Orland Park
Orland Park, IL
1,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,313 reviews
August 03, 2024
Rich sat there at his desk and pretended to do busy work as I sat in the waiting area for 15-20min. Perhaps he was hoping someone else took care of me? Anyhow he didn’t introduce himself and gave me no up as I sat in the waiting area for 15-20min. Perhaps he was hoping someone else took care of me? Anyhow he didn’t introduce himself and gave me no update on my car - even after requesting it via text. Obviously he doesn’t like his job or he didn’t like the way I looked. More
by DBARBARASMITH
Verified CustomerEmployees Worked With
August 02, 2024
It was fine Tony was pleasant and efficient the people who work there are always nice who work there are always nice More
by LING1027
August 02, 2024
Very quick and easy. Done on time. Professional experience from the moment I arrived. I recommend them Done on time. Professional experience from the moment I arrived. I recommend them More
by BOSSRIC
Employees Worked With
August 01, 2024
Jason J is the best. . Great service and solid communication. Gets us in and out quickly. . Great service and solid communication. Gets us in and out quickly. More
by STEVE@ROMASPORTSCLUB.COM
Employees Worked With
August 01, 2024
They were very knowledgable and professional. Kept me informed the whole time and the customer waiting area is very comfortable with fresh coffee and water. I was able to work while I waited! Kept me informed the whole time and the customer waiting area is very comfortable with fresh coffee and water. I was able to work while I waited! More
by LAURA.BUGOS
Employees Worked With
I do not see the person I worked with listed here and do not remember his name
August 01, 2024
The best experience ever. I highly recommend BMW of Orland Park. Mahdi went above and beyond to get me the car I wanted it and the best deal. I highly recommend BMW of Orland Park. Mahdi went above and beyond to get me the car I wanted it and the best deal. More
by Drmshalabi
Employees Worked With
July 31, 2024
Richard Pool is quick and every time is a great experience. Explains what the issue is and easy to understand. experience. Explains what the issue is and easy to understand. More
by HANNAN.CHAUDARY
Employees Worked With
July 31, 2024
Nice showroom and convenient location. Staff was very courteous. And most of all, I absolutely love my BMW! Staff was very courteous. And most of all, I absolutely love my BMW! More
by Kelly K
July 31, 2024
While visiting our former home state, we had just decided to pass some time and begin our search for a new vehicle with no intention to purchase on that day. .The kind, no pressure manner in which decided to pass some time and begin our search for a new vehicle with no intention to purchase on that day. .The kind, no pressure manner in which Victoria handled our visit was very appreciated. She answered our questions, and spent a lot of time with us, resulting in us making a new purchase. Victoria stuck with us, and we are very happy with our new car. More
by Voboik
Employees Worked With
July 31, 2024
Missed a significant issue which ended up being a 10k bill. Will not come back to that dealership and will not purchase another BMW. Had BMW’s for 25 years. Never again! bill. Will not come back to that dealership and will not purchase another BMW. Had BMW’s for 25 years. Never again! More
by LAPDAD71
Employees Worked With
