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BMW of Orland Park

Orland Park, IL

4.5
1,309 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,309 reviews

October 14, 2024

The salesperson Peter was very friendly and helpful. He worked with me to get the vehicle that I wanted More

by sharonwilliams881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Denbroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

BMW of Orland Park responded

Sharon, we're delighted to hear that Peter provided you with friendly and helpful service at BMW of Orland Park. Enjoy your new vehicle!

October 12, 2024

Joe McFadden, an exemplary service advisor, dedicated to exhibiting concierge service. He's always patience, thorough in providing details and addressing customer needs. Joe is passionate about ensuring t More

by gabrown82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McCormack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Galifos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

BMW of Orland Park responded

We're delighted to hear that Joe provided you with such a thorough and satisfying experience at BMW of Orland Park. It's wonderful knowing your checklist was met, and you're loving your new BMW! Thank you for sharing this feedback!

October 12, 2024

To see a service rep did not take long. The coffee was hot. And the couch was comfortable More

by FECAT.FH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
Oct 15, 2024 -

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park! We are glad to hear that your service visit was comfortable and quick!

October 12, 2024

Expensive to work with go only what BMW says changes their prices without notice take too Long. More

by rdietz601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

BMW of Orland Park responded

Thank you for sharing this feedback with the BMW of Orland Park team. We strive to offer competitive prices and efficient service and will use this information to improve.

October 11, 2024

Gus Gertos my salesman is very good. I have leased several vehicle with him. When I picked up the car I ordered I had to wait 3 hours to sign the financial agreement for the new lease. More

by CAJ349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear that Gus Gertos has been a great salesman for you during your leasing experiences. However, we apologize for the long wait time during your last visit to sign the financial agreement. We understand how frustrating that can be and will work to improve our processes. We appreciate your patience and hope to provide you with a smoother experience next time! Best Wishes, BMW Of Orland Park

October 11, 2024

Jason Jakubowski has been my knowledgeable and helpful service advisor for many years, for my multiple BMW vehicles. More

by JOBRIENZWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

BMW of Orland Park responded

Thank you for your loyalty and trust in Jason and the BMW of Orland Park team over the years! We're delighted to know you've had consistently positive experiences with us.

October 11, 2024

I was very pleased with the service I received from Jason Jakubowski. He has been a trusted service advisor for many years. He's a true professional and provides service of the highest quality. He's an asset More

by derowe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

BMW of Orland Park responded

Thank you for sharing your positive experience with Jason at BMW of Orland Park! We're delighted to know that his professionalism and high-quality service have earned your trust over the years. We appreciate having him on our team, and we're glad he's made such a great impact on your visits!

October 11, 2024

Easy and quick service. Had me in and out in 10 mins and came back to a car fully functioning and ready to go. Tony was great. More

by SALMAMANAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

BMW of Orland Park responded

We're delighted to hear that Tony and the team at BMW of Orland Park provided you with such efficient service! Thanks for sharing your experience, and we're glad everything went smoothly.

October 10, 2024

Very good good very good out standing out standing great grace will come back for service More

by SHOLLIS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

BMW of Orland Park responded

We look forward to serving you again in the future! Thanks for this 5-star rating; we appreciate it. - BMW of Orland Park Team

October 10, 2024

I am very pleased with the Service Dept. and Jason was great to deal with. I highly recommend BMW of Orland Park! More

by KEVIN@BARRYLAWINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

BMW of Orland Park responded

We're delighted to hear that Jason and our Service Department made a positive impression at BMW of Orland Park! Thank you for the recommendation, we look forward to serving you again in the future.

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