BMW of Lynnwood

Services were detailed and video was provided to the customer. Thank you very much for the professional and excellent service. customer. Thank you very much for the professional and excellent service. More

Marina was the reason we could buy our favorite iX. She was very diligent and patient during the whole process and helped me a lot in finalizing a good car. She was very diligent and patient during the whole process and helped me a lot in finalizing a good car. More

I highly recommend this dealership. After visiting BMW Northwest in Tacoma, where I was insulted by a trade in offer for my 2024 Audi RS3 with under 5,000 miles, I reached out to Lynnwo After visiting BMW Northwest in Tacoma, where I was insulted by a trade in offer for my 2024 Audi RS3 with under 5,000 miles, I reached out to Lynnwood and was connected with Cam Le. She immediately understood my concerns and had the exact G80 M3 I was looking for. The process was straightforward, with no pressure, and they worked with me to reach a fair agreement. I’m now the owner of a G80 M3 and felt that both sides benefited from the negotiation. If you’re in the market, visit this dealership and work with Cam Le. More

Excellent communications. Personable staff, even when very busy. Comfortable waiting area. Facility has a relaxing atmosphere overall. Personable staff, even when very busy. Comfortable waiting area. Facility has a relaxing atmosphere overall. More

They were professional and. went above and beyond to resolve the issue with my car. went above and beyond to resolve the issue with my car. More

Justin made the buying and trading car process very smooth. He is the best! My ride back home was so easy with the new great GPS. Justin took the time to set up the phone, the interior personalized pro smooth. He is the best! My ride back home was so easy with the new great GPS. Justin took the time to set up the phone, the interior personalized profile, and car apps. I recommend the BMW of Lynnwood, and Justin as a great car buying advisor. More

Monica is the best. The staff truly care about getting the right BMW for you. The staff truly care about getting the right BMW for you. More

My experience with Kellie was perfect however I have hard times with Hanna sales manager.. times with Hanna sales manager.. More

Worst place to get your car serviced at, Dakota was the advisor that helped me and i have never been so disappointed in BMW and there customer service, i brought in my 2013 BMW 335i for warranty because it advisor that helped me and i have never been so disappointed in BMW and there customer service, i brought in my 2013 BMW 335i for warranty because it was having issues with fuel injectors, spark plugs, coil packs, charge pipe, oil pan gasket, and transmission issues. I talked to Dakota about my extended warranty and he told me not an issue i should have my car back before my trip (which was in 10 days). I tried calling 3 days before to see how things were going and no response for three days from Dakota, the 10th day i call him and he finally picks up says hasn’t called my warranty yet, xxx, who tf does that. I let another week go by no call or anything about my car, i called for another 3 days and still no response from Dakota, so i ended up calling my warranty to see if they put a ticket in for my vehicle they tell me no one from BMW has called them at all about my vehicle, so i drive to BMW and ask the service manager “Mark” what the xxxx is going on with my car and when tf are you going to call my warranty? He says you’ll have a call about my vehicle tomorrow (mind you this is week 3). So i wait for that call, what do you know no f***ing call, so i call the hotline and ask for someone to help me they get a hold of the store manager which was super helpful because after 4 weeks Dakota finally called my warranty, so then i finally get a call about my vehicle when its gonna projected to be done (another 2 weeks) so i call on the Tuesday when its supposed to be done, Dakota tells me its not gonna be done till tomorrow after telling me and promising me it will be done on Tuesday. after 6 weeks of no vehicle at all i get it back finally but when i get it back i have pieces missing off my front bumper that I didn’t till i got home and then after 2 days i tried calling back because they still didn’t fix my issues with my car after they said they did, i have never had BMW do that to me ever and then instead of calling me back they send me a review of how they did. Worst place ever take it up to seattle or bellvue if you can. More

The service at BMW Lynnwood was first class. They finished exactly as promised and my car was cleaned for me. The service manager was also very efficient getting me into the shop. It was a gold They finished exactly as promised and my car was cleaned for me. The service manager was also very efficient getting me into the shop. It was a gold standard service. More