BMW of Lynnwood

Dakota is probably the best thing about this dealership. They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have mo They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have more loaners available and less of a wait time. I had my car in service for about five days for Two really simple issues that could’ve taken a few hours. The first time I brought it in after calling and scheduling an appointment and being very clear about what the issues were, they didn’t have a loaner available. I had to come back days later when a loaner was available those little inconveniences when you’re dealing with a high-end brand or something that I expect More

Excellent service throughout. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. More

Dakota was so helpful and easy to work with. All around great first experience either this service department! Thank you Dakota!! All around great first experience either this service department! Thank you Dakota!! More

The service manager Mark did not return my phone calls on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. More

Dakota was awesome. Attentive and knowledgeable. Very helpful . Appreciated !! Pulled my car around for me. Attentive and knowledgeable. Very helpful . Appreciated !! Pulled my car around for me. More

Great communication, high-quality service, and solving problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. More

We had such an incredible experience at Lynnwood BMW! The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were helpful, kind, and genuinely cared about making sure we felt good about our decision. What stood out most was how everyone treated us as family, not just another deal. Even the sales associates who weren’t directly involved in our purchase took the time to congratulate us and tell us how much they loved our new rig. That kind of energy speaks volumes about the team and the culture here. Special kudos to our salesman, Justin, he was absolutely fantastic. Patient, knowledgeable, and an all-around pleasure to work with. He is a true BMW fan and loves what he does! We also want to give a big thank you to Russ and Hana, who were both incredibly helpful, friendly, personable, transparent, and made the whole process smooth and stress-free. We truly can’t say enough positive things about the experience. We’ll definitely be back! More

Overall fine. Dealership is not yet ready. Pretty limited. Would expected more from BMW level. Dealership is not yet ready. Pretty limited. Would expected more from BMW level. More

Very professional courteous pleasant experience. They treated me like a long time customer.top tier They treated me like a long time customer.top tier More