BMW of Lynnwood

Dakota was awesome. Attentive and knowledgeable. Very helpful . Appreciated !! Pulled my car around for me. Attentive and knowledgeable. Very helpful . Appreciated !! Pulled my car around for me. More

The service manager Mark did not return my phone calls on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. More

Great communication, high-quality service, and solving problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. More

We had such an incredible experience at Lynnwood BMW! The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were The entire team not only provided outstanding customer service but truly went above and beyond in every way. There was never any pressure, they were helpful, kind, and genuinely cared about making sure we felt good about our decision. What stood out most was how everyone treated us as family, not just another deal. Even the sales associates who weren’t directly involved in our purchase took the time to congratulate us and tell us how much they loved our new rig. That kind of energy speaks volumes about the team and the culture here. Special kudos to our salesman, Justin, he was absolutely fantastic. Patient, knowledgeable, and an all-around pleasure to work with. He is a true BMW fan and loves what he does! We also want to give a big thank you to Russ and Hana, who were both incredibly helpful, friendly, personable, transparent, and made the whole process smooth and stress-free. We truly can’t say enough positive things about the experience. We’ll definitely be back! More

Overall fine. Dealership is not yet ready. Pretty limited. Would expected more from BMW level. Dealership is not yet ready. Pretty limited. Would expected more from BMW level. More

Very professional courteous pleasant experience. They treated me like a long time customer.top tier They treated me like a long time customer.top tier More

It was my first visit to this dealership. I was impressed, the moment I walked in the door. I was simply there to fix a recall piece. I had a scheduled appointment and my vehicle was taken in I was impressed, the moment I walked in the door. I was simply there to fix a recall piece. I had a scheduled appointment and my vehicle was taken in immediately and repaired, washed and vacuumed within an hour! Friendly, professional and fast! Thank you! More

Everyone were friendly and helpful. Better direction to the service area would be helpful.the show room and waiting area was very cozy. Better direction to the service area would be helpful.the show room and waiting area was very cozy. More

Wonderful experience, Vincent was extremely responsive even stayed in touch with me on his day off. He went above and beyond expectations. even stayed in touch with me on his day off. He went above and beyond expectations. More

Dakota was friendly and knowledgeable of my service request! He also helped to coordinate on time shuttle drop off and pick up as well, thank you! request! He also helped to coordinate on time shuttle drop off and pick up as well, thank you! More