
BMW of Lynnwood
Lynnwood, WA
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91 Reviews of BMW of Lynnwood
Great experience overall. Dakota was professional, friendly and explained the whole process well and kept me informed of the progress. Dakota was professional, friendly and explained the whole process well and kept me informed of the progress. More
Vincent provided me with excellent customer service even though I walked in for an oil change for my X7. I also received excellent service from Dakota. I am very impressed how professional they both w though I walked in for an oil change for my X7. I also received excellent service from Dakota. I am very impressed how professional they both were. This is my first BMW and so far the customer service & service are top notch! Well done guys! More
Exceeded expectations. The total experience with BMW of Lynnwood was impressive. Vincent Baldridge, Service Advisor, was professional, courteous and went beyond to ensure The total experience with BMW of Lynnwood was impressive. Vincent Baldridge, Service Advisor, was professional, courteous and went beyond to ensure that the entire problem and solution was treated properly. I am a long time member of BMW Car Club of America and have recommended BMW of Lynnwood and will continue. Given the professional attitude, this dealer would have my full consideration for the purchase of a vehicle. More
Dakota is probably the best thing about this dealership. They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have mo They have a very long wait time until you get your car back from service. I’m hoping that with a new location opening up the street they will have more loaners available and less of a wait time. I had my car in service for about five days for Two really simple issues that could’ve taken a few hours. The first time I brought it in after calling and scheduling an appointment and being very clear about what the issues were, they didn’t have a loaner available. I had to come back days later when a loaner was available those little inconveniences when you’re dealing with a high-end brand or something that I expect More
Excellent service throughout. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. Dakota, service advisor was knowledgeable, courteous and professional! STRONGLY RECOMMENDED THIS DEALER. More
The service manager Mark did not return my phone calls on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. on multiple occasions however when I finally got it scheduled they handled all three recalls very professionally and very quickly. More
Great communication, high-quality service, and solving problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. problems that I didn’t know I had. I’ll happily come back to BMW Lynnwood in the future. More