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BMW of Louisville
Louisville, KY
222 Reviews
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222 Reviews of BMW of Louisville
August 03, 2021
Brandon (Salesperson) of BMW of Louisville was GREAT to deal with. Right from the start, Brandon said “No pressure, take your time”. Hearing those words from the start, made me feel super comfortable, in deal with. Right from the start, Brandon said “No pressure, take your time”. Hearing those words from the start, made me feel super comfortable, in dealing with Brandon and this dealership. I highly recommend working with Brandon, with your next new or used vehicle purchase. More
by 1M G00D
Employees Worked With
Brandon
July 16, 2021
just bought a new bmw found the speedometer to be off 5 mph dealer wont correct come to find out bmw sets all speedometers to read about 5 mph faster at 70 mph faster you go more it is off there BMW spec i mph dealer wont correct come to find out bmw sets all speedometers to read about 5 mph faster at 70 mph faster you go more it is off there BMW spec is no more than 10 percent plus 3 mph and its good i don't know about you but i don't want a car that you have to calculate how fast you are actually going when you drive it plenty other luxury cars out there that speedometer works right Sales man is nice but even him and there so called genius that go over the car with you didn't know about this they said there's no way there speedometer is off More
by eckerw
Employees Worked With
matt
March 25, 2021
Worst vehicle delivery. From a dealership that guarantees a customer centric experience they left me in the silence for weeks. BMW M5 delivered dirty, pitted front end, destroyed front wheels, pitted windshi a customer centric experience they left me in the silence for weeks. BMW M5 delivered dirty, pitted front end, destroyed front wheels, pitted windshield with a CHIP. I literally feel like I bought a wholesale car. The is from an M Certified dealership. Such poor performance from management up thru the owner. STAY AWAY FYI my salesman Nathan Lankford had the best communication and worked hard for my deal. More
by Jason Wade
Employees Worked With
Zach Bell, Adrian Miron, Nathan Duhovis, Nathan Lankford
January 31, 2021
Just purchased my dream car there yesterday, and I must say that it was a completely enjoyable experience and done first class. Our Salesman was Sydney Armstrong and he was wonderful. He was extremely kn say that it was a completely enjoyable experience and done first class. Our Salesman was Sydney Armstrong and he was wonderful. He was extremely knowledgeable about every single car that I test drove and was able to give me advice that helped me make the right decision, and never pushed me to purchase a more expensive vehicle. If he didn't know the answer to something, he would find out immediately. Even my husband, who is a skeptic, was extremely impressed with our experience at BMW of Louisville. More
by laura
Employees Worked With
Sydney Armstrong
December 21, 2020
Professional and expedient and a great place to work while you wait. Hearing the new X5s start up, from time to time, is an awesome xtra bonus! while you wait. Hearing the new X5s start up, from time to time, is an awesome xtra bonus! More
by jlogsdon836
Employees Worked With
Edwin Thomas
December 20, 2020
I brought my car in for a new set of 763M wheels.Professionally installed without a scratch. They even cleaned the hubs and brake calipers. Great service. wheels.Professionally installed without a scratch. They even cleaned the hubs and brake calipers. Great service. More
by goodwin3car
Employees Worked With
Adam Giles and Edwin Thomas
December 06, 2020
Took my X3 in for an oil change and spark plug replacement. Received a video of the inspection of the vehicle. Everyone was very knowledgeable and helpful. Everything went well and no problem replacement. Received a video of the inspection of the vehicle. Everyone was very knowledgeable and helpful. Everything went well and no problems occurred. More
by jtsnorth
Employees Worked With
Adam Giles
November 29, 2020
Fantastic dealership. Professionalism at it's finest. I got my car in on a Friday night, and by Monday morning they had a rental lined up for me. Adam was quick to get my car in, diagnosed and began work got my car in on a Friday night, and by Monday morning they had a rental lined up for me. Adam was quick to get my car in, diagnosed and began work just as quick. It was done several days before I expected it to be. Also, the car was vacuumed and washed before I picked it up. Could not have been happier with how fast the process went. If anyone has a BMW in the Louisville or surrounding area, this is the place to take it for service. More
by elbat30
Employees Worked With
Paige, Adam, Jeff
