BMW of Louisville

Worst vehicle delivery. From a dealership that guarantees a customer centric experience they left me in the silence for weeks. BMW M5 delivered dirty, pitted front end, destroyed front wheels, pitted windshi a customer centric experience they left me in the silence for weeks. BMW M5 delivered dirty, pitted front end, destroyed front wheels, pitted windshield with a CHIP. I literally feel like I bought a wholesale car. The is from an M Certified dealership. Such poor performance from management up thru the owner. STAY AWAY FYI my salesman Nathan Lankford had the best communication and worked hard for my deal. More

Just purchased my dream car there yesterday, and I must say that it was a completely enjoyable experience and done first class. Our Salesman was Sydney Armstrong and he was wonderful. He was extremely kn say that it was a completely enjoyable experience and done first class. Our Salesman was Sydney Armstrong and he was wonderful. He was extremely knowledgeable about every single car that I test drove and was able to give me advice that helped me make the right decision, and never pushed me to purchase a more expensive vehicle. If he didn't know the answer to something, he would find out immediately. Even my husband, who is a skeptic, was extremely impressed with our experience at BMW of Louisville. More

Excellent attention and very glad for the service, they rent me a card until the service was done, very satisfied with everything 5 stars BMW rent me a card until the service was done, very satisfied with everything 5 stars BMW More

Professional and expedient and a great place to work while you wait. Hearing the new X5s start up, from time to time, is an awesome xtra bonus! while you wait. Hearing the new X5s start up, from time to time, is an awesome xtra bonus! More

I brought my car in for a new set of 763M wheels.Professionally installed without a scratch. They even cleaned the hubs and brake calipers. Great service. wheels.Professionally installed without a scratch. They even cleaned the hubs and brake calipers. Great service. More

Took my X3 in for an oil change and spark plug replacement. Received a video of the inspection of the vehicle. Everyone was very knowledgeable and helpful. Everything went well and no problem replacement. Received a video of the inspection of the vehicle. Everyone was very knowledgeable and helpful. Everything went well and no problems occurred. More

Fantastic dealership. Professionalism at it's finest. I got my car in on a Friday night, and by Monday morning they had a rental lined up for me. Adam was quick to get my car in, diagnosed and began work got my car in on a Friday night, and by Monday morning they had a rental lined up for me. Adam was quick to get my car in, diagnosed and began work just as quick. It was done several days before I expected it to be. Also, the car was vacuumed and washed before I picked it up. Could not have been happier with how fast the process went. If anyone has a BMW in the Louisville or surrounding area, this is the place to take it for service. More

BMW of Louisville is a fantastic dealership. Their owner and staff is very professional and works well with the costumer. They made the entire process very simple. If you’re in the market for a BMW, please and staff is very professional and works well with the costumer. They made the entire process very simple. If you’re in the market for a BMW, please visit BMW of Louisville. More

Jeff was an excellent service advisor. He kept me updated on the status of my vehicle and he took the time to call each dealer with me to ensure I received full service warranty for my vehicle. Very professi on the status of my vehicle and he took the time to call each dealer with me to ensure I received full service warranty for my vehicle. Very professional!!! Thank you! More