BMW of Louisville

Worst dealership I have ever been to in my life. They were really quick to sell me a 2016 Chevy Suburban took about 3 hours to finalize everything, but they did not do the details or put gas on the vehic were really quick to sell me a 2016 Chevy Suburban took about 3 hours to finalize everything, but they did not do the details or put gas on the vehicle I spent a week calling them an no one would ever call me back. After that just 1/2 week later the transmission fail, good thing I had warranty but they sold me a piece of junk and today my credit score went down 73 points because they have not paid my other loan for the Chrysler I had, they are telling me that the bank is requesting proof of residency from my husband before they can pay my other loan off an everything in the house is in my name. I i’m fed up with BMW worst place to get a vehicle. More

Mr Adam Giles is my service adviser since 2019. Every times I went for service my car he help me and advise me in very professional manner. Great service. Keep up the good work Mr Adam Giles. Thank you times I went for service my car he help me and advise me in very professional manner. Great service. Keep up the good work Mr Adam Giles. Thank you More

We took our 2-year-old BMW X3 in for service because of an intermittent panel warning light. We were met by service technician Jeff, who dealt with us in a friendly professional manner. His estimate that an intermittent panel warning light. We were met by service technician Jeff, who dealt with us in a friendly professional manner. His estimate that it would take about an hour to diagnose the problem and deal with it was spot on. We look forward to working with Jeff again as service needs arise. Good job! More

Our experience at BMW Of Louisville was exceptional. We took our 2019 BMW for the 1 year service check. We were greeted immediately on arrival. Our service advisor Sarah Gay gave us a brief tour of the fac took our 2019 BMW for the 1 year service check. We were greeted immediately on arrival. Our service advisor Sarah Gay gave us a brief tour of the facility and kept us updated on our service progress. Master Tech James Dellinger performed the work and even recorded and sent a video detailing the work that was performed on our car. He also cautioned that our tires should be replaced before winter. This is a new state of the art BMW dealership and complete service and repair facility. I highly recommend BMW of Louisville. More

My experience with the service department was exceptional.....Daniel LaVon was great he was professional very helpful and informative. I trust Daniel and I will bring my BMW back to for service. exceptional.....Daniel LaVon was great he was professional very helpful and informative. I trust Daniel and I will bring my BMW back to for service. Daniel is the best More

My experience with the service department was quick and informative. Although I was not there to purchase another car or SUV the sale staff was polite and gave eye contact with great professionalism. K informative. Although I was not there to purchase another car or SUV the sale staff was polite and gave eye contact with great professionalism. Keep up the great work and remember it is the small gesture that make a big impression when dealing with a high end automotive dealership that will bring customers back. More

Our service dealer was very knowledgeable, helpful, and made our experience really good. Love the service I always receive - great customer service! I will only trust my car will BMW. made our experience really good. Love the service I always receive - great customer service! I will only trust my car will BMW. More

Very friendly place! Enjoyed our visit with them ! Sales agent Avery is wonderful ! Will certainly do business with them again ! Owner Adrian is also very friendly ! All the best ! Rao Velaga agent Avery is wonderful ! Will certainly do business with them again ! Owner Adrian is also very friendly ! All the best ! Rao Velaga More

I have been here several times for service, and it has always been exceptional! Edwin Thomas always helps me; he is truly the best and most helpful advisor I have ever dealt with anywhere. Highly recommen always been exceptional! Edwin Thomas always helps me; he is truly the best and most helpful advisor I have ever dealt with anywhere. Highly recommended. More

Sydnet and Karim helped me, they were very respectful and they helped to get my dream car and I really give them 100%, recommendation for any customer they helped to get my dream car and I really give them 100%, recommendation for any customer More