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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

September 02, 2024

I had an amazing experience! Norm has been a tremendous help for us and we will continue to return. More

by Bam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan, Norm Michael
Sep 06, 2024 -

BMW of Kansas City South responded

Hello Bam, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

August 31, 2024

Every time I go into this dealership I have been given great customer service from Norm Michael. He has always been very knowledgeable and personable. He is one of the reasons I continue to return. More

by Siouz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Sep 06, 2024 -

BMW of Kansas City South responded

Siouz, we are glad we could help! We're looking forward to your next visit with us!

August 31, 2024

As a long time customer of BMW of Kansas City, I cannot say enough about the sales team at the dealership. Justin Nicholas and Giuseppe Baldin always provide me with top notch service, and Norm Michaels al More

by Stuart1Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Nicholas, Giuseppe Baldin
Sep 06, 2024 -

BMW of Kansas City South responded

Hello Stuart1williams, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

BMW of Kansas City South has, for years, serviced our cars. They have always been professional, courteous and honest when evaluating the service needs of our vehicles. It’s very apparent when in the se More

by Dennis
Recommend Dealer
Yes
Employees Worked With
John Strode
Aug 31, 2024 -

BMW of Kansas City South responded

Dennis, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 28, 2024

Had my vehicle in for service and Norm was great to work with. Very friendly and quick easy check in process. More

by ljohnas1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Aug 28, 2024 -

ljohnas1 responded

Answered all my questions.I would recommend Norman every time

August 27, 2024

My wife and I were traveling thru the KC area when we had a tire puncture on our BMW X6. It was late in the day and we looked up the nearest BMW Service and headed to BMW of KC South. We were greeted prompt More

by Rmkoch74
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Aug 31, 2024 -

BMW of Kansas City South responded

Rmkoch74, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Kansas City South. Thank you, and have a fantastic day!

August 26, 2024

Norman was great! Very helpful and informative. Was a good experience all around. He has a lot of knowledge and shared with me why he was suggesting anything. Would de More

by Kgrewing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan, Norm Michael
Aug 31, 2024 -

BMW of Kansas City South responded

Kgrewing, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

August 26, 2024

Norm helped make the process go smoothly! Even during a busy time, he took the time to help answer all of my questions and concerns. More

by mlonergan33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Michael
Aug 31, 2024 -

BMW of Kansas City South responded

Mlonergan33, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

August 24, 2024

Nice and friendly good service I would recommend you contact them if you want to buy a new car More

by Corey.Echols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Henry
Aug 31, 2024 -

BMW of Kansas City South responded

Hello Corey.echols, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

August 10, 2024

I put a deposit on a car they had I was very interested in and was told that the car was marked as sold and I had a week that they would hold the car for. Immediately rushed to sell my car locally for not More

by Msm1771
Recommend Dealer
No
Employees Worked With
Brennan, Wunderly
Aug 15, 2024 -

BMW of Kansas City South responded

Hi Msm1771, we appreciate your honest feedback, as we are always looking for ways to improve. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. please give us a call at 816-501-2702

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