BMW of Kansas City South

Scheduling was easy and quick to get an appointment Service staff is knowledgeable, friendly and pricing seemed fair. Made it easy to get car in and get it finished quickly Service staff is knowledgeable, friendly and pricing seemed fair. Made it easy to get car in and get it finished quickly More

I was able to get my car in for new tires and service quickly. They only sold me what I needed. (Rear tires rather than all 4). While I was there I asked one of sales people if they have access to quickly. They only sold me what I needed. (Rear tires rather than all 4). While I was there I asked one of sales people if they have access to other i 3’s since there are few of these around. I was looking for a 2017- 2019. No one has followed up. Meanwhile, I’ve been looking on line and see there is a Hendricks BMW in California. I’ve also been to Baron and they found one close to what I’m looking for. More

Great service as always. Clinton Wong goes above and beyond expectations in addressing my bmw service needs. This 25 word minimum is why I typically do not fill these reviews out:) beyond expectations in addressing my bmw service needs. This 25 word minimum is why I typically do not fill these reviews out:) More

Clean facilities, friendly greeting, received assistance quickly...Christopher Shields answered our questions and was not a pushy salesman, which we greatly appreciated. Geoff and Colin also did a great jo quickly...Christopher Shields answered our questions and was not a pushy salesman, which we greatly appreciated. Geoff and Colin also did a great job! The manager we briefly met with Saturday was also helpful. More

Thank you Clinton Wong! I really appreciate his professional and friendly nature. I also liked the video I received documenting and displaying the technician’s assessment of my car. Well done. professional and friendly nature. I also liked the video I received documenting and displaying the technician’s assessment of my car. Well done. More

The “Best”. The service personnel, especially Clinton The “Best”. The service personnel, especially Clinton Wong, is always very attentive and responsive. Professional and knowledgeable are the trade The “Best”. The service personnel, especially Clinton Wong, is always very attentive and responsive. Professional and knowledgeable are the trademark of the service department. Price is never competitive to the aftermarket competition. Simply excessive for the market, but OE service is a consideration to pay the premium, although it forces a review to consider alternatives. More

The car was not vaccumed. Floor mats are placed on the car seats. Above comments are given for maintenance service not for sales. Thank you. car seats. Above comments are given for maintenance service not for sales. Thank you. More

Paulie R. from Service consistently provides excellent customer service and stellar communication. BMW Kansas City South knows what they are doing. BMW Service Departments in San Antonio, TX and Alexand customer service and stellar communication. BMW Kansas City South knows what they are doing. BMW Service Departments in San Antonio, TX and Alexandria, VA...you need to come learn best practices from these guys. More

I was a new toe in customer, because the dealership had a relationship with towing company I did not have to hassle with paying towing company just added to service bill. Clinton Wong was an awesome service relationship with towing company I did not have to hassle with paying towing company just added to service bill. Clinton Wong was an awesome service advisor and kept me informed with options on service solutions. More

Dealership is within easy reach, clean, well lit, comfortable waiting area for maintenance. Showroom floor is a display masterpiece. Front desk greeter is always energetic and friendly, too. comfortable waiting area for maintenance. Showroom floor is a display masterpiece. Front desk greeter is always energetic and friendly, too. More