Back

BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

Directions

By Type

2,062 Reviews of BMW of Kansas City South

February 21, 2021

Excellent from beginning to end! A very customer service oriented and friendly environment! Lucas was extremely professional and helpful throughout the process. This was by far the best car purchase exper More

by Sonja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Reis
Feb 24, 2021 -

BMW of Kansas City South responded

Sonja, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2021

The oil change was fine as expected. I was a little surprised because my dealership in Arkansas always vac’s and washes my car. I know that has nothing to do with my oil change, but I missed that. More

by KRHEA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart, Norm Michael
Feb 24, 2021 -

BMW of Kansas City South responded

Krhea2, we are so pleased you enjoyed your visit to BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 20, 2021

They were super! Friendly, empathetic to my daughter’s previous bad experience with a car, and truly take Mr. Hendrick’s words to heart. They treated us like family! More

by melnoname11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matson, Kevin, Damon
Feb 24, 2021 -

BMW of Kansas City South responded

Melnoname11, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South! We hope you have a great day!

February 20, 2021

The best BMW dealership anywhere! Always friendly, respectful, professional and honest. Very focused on the Guest’s Experience. I won’t take my BMW anywhere else. More

by LUNAHEAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Hi Lunahead1, thank you so much for your positive comments about BMW of Kansas City South! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2021

We really appreciate Clinton Wong. He always keeps us well-informed and is a great advocate on our behalf. Have only positive works for this service dept and staff. More

by Zeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Zeller, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 20, 2021

Clinton is the best in Service. He is always friendly and helpful and very knowledgeable on all aspects of my car. Won’t go anywhere else! More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Mark, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 20, 2021

on time and service work was great - Clinton goes above and beyond to deal with issues proactively and takes a lot of pride in his work More

by HOCOHEN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Hocohen57, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

February 19, 2021

First time here to have serviced my pre-owned BMW bought at another KC area non-BMW dealership. Fantastic experience, service associate (Derek Goodhart) was highly knowledgeable and explained things in a ve More

by JONDUDLEY1107
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 24, 2021 -

BMW of Kansas City South responded

Jondudley1107, we are so happy to read such a great review about BMW of Kansas City South! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2021

Took my car to be serviced was taken care of by Paulie. Friendly good services wasn't pressure to get options services. Prices are fair considering its a BMW dealer More

by SIRRAWBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 24, 2021 -

BMW of Kansas City South responded

Hello Sirrawblue, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

February 18, 2021

Clinton was personal and informative as always. He continues to go above and beyond what is required to make sure I my X5 is well taken care of! More

by COWENCONSULT4YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Feb 24, 2021 -

BMW of Kansas City South responded

Cowenconsult4you, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

...
37
...