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BMW of Kansas City South

Kansas City, MO

4.9
2,062 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,062 Reviews of BMW of Kansas City South

March 02, 2021

Great service department. They care about serving you and accommodating you. They are knowledgeable and practical. They take care of your car and offer practical solutions More

by fcaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Mar 03, 2021 -

BMW of Kansas City South responded

Fcaro, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2021

Excellent customer service. Special thanks to Clinton Wong for his help in getting a new tire for my car on my recent visit to KC from out of town. More

by JK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Mar 02, 2021 -

BMW of Kansas City South responded

Jk, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 28, 2021

Great Service very friendly and easy to use. Great communication. I would come back any time. I was visiting from Dallas and they made me feel like a valued customer! More

by colbyharlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Mar 01, 2021 -

BMW of Kansas City South responded

Colbyharlow, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We do hope we can be of assistance in the future. Take care!

February 28, 2021

Great friendly service, no waiting at appointment time. Contacted me with updates and had my car waiting to be picked up at the agreed upon time More

by ALFAMAN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Mar 01, 2021 -

BMW of Kansas City South responded

Alfaman71, we are so pleased you enjoyed your visit to BMW of Kansas City South! We do hope we can be of assistance in the future. Take care!

February 28, 2021

Great service!!! Most of all, Giuseppe Baldin was amazing with helping us find the right vehicle for my family and I. We’ve bought several cars from him for several members of our family. He’s always been ve More

by KEVINBHAMANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giuseppe Baldin
Mar 02, 2021 -

BMW of Kansas City South responded

Kevinbhamani, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Please don't hesitate to reach out to us if there's anything more we can do!

February 27, 2021

Enormously great service manager who went above and beyond to ensure your vehicle was serviced correctly. Personally ensure you’re informed of the progress of your vehicle during the maintenance. More

by w_donaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Mar 01, 2021 -

BMW of Kansas City South responded

W_donaldson, we are so pleased you enjoyed your visit to BMW of Kansas City South! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2021

Thank to Paulie and Dominic. Paulie told me the process Thank to Paulie and Dominic. Paulie told me the process and the work I have to do very kindly. Dominic made the video for me about the problems so More

by dentobox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Lombardi, Paullie Ranker
Mar 01, 2021 -

BMW of Kansas City South responded

Hi Dentobox, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

February 26, 2021

Attentive and friendly customer service all around. Orlando (and the financing department) was great and worked incredibly hard to not only make sure our needs were met but kept us comfortable the ent More

by JoLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Ramos
Feb 27, 2021 -

BMW of Kansas City South responded

Jolee, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

February 26, 2021

Great service for oil change, maintenance and minor repair. Very expeditious. Comfort and convenience of the waiting area is second to none. Great for getting work done while waiting. More

by LANCEJ617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Feb 27, 2021 -

BMW of Kansas City South responded

Hi Lancej617, thank you so much for your positive comments about BMW of Kansas City South! We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South.

February 25, 2021

I love the professionalism that I received and the care the customer service reps showed me . I really appreciate the care and the service. Thank you Derek Goodhart for helping I really appreciate you an More

by BESSARD65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Feb 25, 2021 -

BMW of Kansas City South responded

We appreciate your positive review about your recent experience with Derek. We hope you have a great day!

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