BMW of Kansas City South

Every time I go into this dealership I have been given great customer service from Norm Michael. He has always been very knowledgeable and personable. He is one of the reasons I continue to return. great customer service from Norm Michael. He has always been very knowledgeable and personable. He is one of the reasons I continue to return. More

As a long time customer of BMW of Kansas City, I cannot say enough about the sales team at the dealership. Justin Nicholas and Giuseppe Baldin always provide me with top notch service, and Norm Michaels al say enough about the sales team at the dealership. Justin Nicholas and Giuseppe Baldin always provide me with top notch service, and Norm Michaels always provide me with prompt service when I bring my car in 5Stars all around! More

BMW of Kansas City South has, for years, serviced our cars. They have always been professional, courteous and honest when evaluating the service needs of our vehicles. It’s very apparent when in the se cars. They have always been professional, courteous and honest when evaluating the service needs of our vehicles. It’s very apparent when in the service department that the service advisors such as ours, John Strode, and the technicians work as a team and honestly care about meeting the needs of the BMW owners who place their trust in them. They have earned our confidence. More

Had my vehicle in for service and Norm was great to work with. Very friendly and quick easy check in process. with. Very friendly and quick easy check in process. More

My wife and I were traveling thru the KC area when we had a tire puncture on our BMW X6. It was late in the day and we looked up the nearest BMW Service and headed to BMW of KC South. We were greeted prompt a tire puncture on our BMW X6. It was late in the day and we looked up the nearest BMW Service and headed to BMW of KC South. We were greeted promptly by Norm Michael in the service department and explained our predicament. Without hesitation he had our car pulled into the shop, found the puncture and checked availability of a replacement tire. They had one in stock and luckily we took advantage of the BMW Ultimate Protection Bundle when we purchased our car so we signed our name and we’re back on the road in less than an hour! I can’t thank Norm and the team enough for saving our road trip!! More

Norm helped make the process go smoothly! Even during a busy time, he took the time to help answer all of my questions and concerns. Even during a busy time, he took the time to help answer all of my questions and concerns. More

Norman was great! Very helpful and informative. Was a good experience all around. He has a lot of knowledge and shared with me why he was suggesting anything. Would de Very helpful and informative. Was a good experience all around. He has a lot of knowledge and shared with me why he was suggesting anything. Would definitely come back. More

Nice and friendly good service I would recommend you contact them if you want to buy a new car contact them if you want to buy a new car More

I put a deposit on a car they had I was very interested in and was told that the car was marked as sold and I had a week that they would hold the car for. Immediately rushed to sell my car locally for not in and was told that the car was marked as sold and I had a week that they would hold the car for. Immediately rushed to sell my car locally for not the best price and then dent BMW of Kansas City South a bill of sale of the car to show good faith. I then the next day was told by their manager Justin that a for sold sticker was never put on the car and the car was sold last night. The salesperson I had who assured me the car was marked sold was a Brennan Wunderly. Unbelievably unprofessional dealership. More

The windshield washer on my X5 wasn’t working, but they were able to find and solve the problem. They also found that the battery had died and replaced it. My service adviser, John Strode, provided me with were able to find and solve the problem. They also found that the battery had died and replaced it. My service adviser, John Strode, provided me with a BMW loner vehicle and ensured that both issues were covered under warranty. More