BMW of Kansas City South
Kansas City, MO
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2,074 Reviews of BMW of Kansas City South
Annual service This is the first BMW I’ve owned, the customer service at BMW is far below that of any Japanese dealerships. I would prefer better customer waiting ar This is the first BMW I’ve owned, the customer service at BMW is far below that of any Japanese dealerships. I would prefer better customer waiting areas, for example, not meaning a high dollar chair, I mean refreshments, borrowed cars while you wait or rides to a nearby restaurant, this is no where near the customer service at Lexus, Toyota and Infiniti . Also at my request I asked for new windshield wiper blades, I was given a long speech of why they can’t be given until I hit the exact year for my previous blades. That’s very chinchy More
BMW of Kansas City South Earns Their Stars This is what the BMW experience is all about. The facility is crisp and clean, the service area spotless, but the staff is what sets this location apa This is what the BMW experience is all about. The facility is crisp and clean, the service area spotless, but the staff is what sets this location apart. Everyone I spoke to was friendly, calm, knowledgeable, genuine, outgoing and upfront with any information I needed. I am very pleased to have made the three hour drive from Omaha, NE and will gladly return with my business in the future. Giuseppe, in the spacious showroom, immediately connected with my wife and children. Paul, in the service department, handled all my questions and kept me up to date with every bit of progress on my car. It drives better than ever after the service was completed. More
Services provides Paulie has made sure the times I’ve required services to accommodate me and keep me abreast on what my vehicle needed. I have been satisfied with wor Paulie has made sure the times I’ve required services to accommodate me and keep me abreast on what my vehicle needed. I have been satisfied with working with him thus far. More
easy to work with and didn't take much time. I went to the dealership to extend my miles on a lease car. Shortly after leasing the car 2 1/2 years ago I regretted leasing it. The car I selected t I went to the dealership to extend my miles on a lease car. Shortly after leasing the car 2 1/2 years ago I regretted leasing it. The car I selected to buy was nearly identical to the lease car exterior, interior and appointments only 3 years newer.. To have bought the car on a 72 month finance would have been about the same as I was paying for the lease car. To me it just made sense to buy the new car. More
New car Great customer service. Rodkem was very knowledgeable and friendly. Gave me great advice and even shared past experience. Made my first time car buyin Great customer service. Rodkem was very knowledgeable and friendly. Gave me great advice and even shared past experience. Made my first time car buying very enjoyable. More
Great experience Buying a new vehicle is usually a stressful unpleasant experience. This has been one of my better dealership experiences. The staff I dealt with were Buying a new vehicle is usually a stressful unpleasant experience. This has been one of my better dealership experiences. The staff I dealt with were very friendly and helpful during the process. It was a pleasure to work with Giuseppe and those who support him. More
Great experience Had an AMAZING & easy experience at BMW of KC South. The service advisors were frendly & very helpful. Also, the Technician that serviced my vehicle, Had an AMAZING & easy experience at BMW of KC South. The service advisors were frendly & very helpful. Also, the Technician that serviced my vehicle, will hopefully service me in future visits. Thanks for a great experience & pricing that was better than the competitor! More
New X5 I got my next X5 today! Beautiful! Rodkem did a great job. Very thorough and took care of all concerns. Thanks for making it easy! I got my next X5 today! Beautiful! Rodkem did a great job. Very thorough and took care of all concerns. Thanks for making it easy! More
Recent car purchase I recently purchased a 2010 Camaro from this dealership. They provided an easy no hassle car buying experience. I would strongly recommend this dealer I recently purchased a 2010 Camaro from this dealership. They provided an easy no hassle car buying experience. I would strongly recommend this dealership to any of my peers currently in the market for a new automobile. More
Thank you I wish to express my thanks to you guys. You all are very friendly and very responsive to all my BMW needs. I highly recommend BMW South for purchase I wish to express my thanks to you guys. You all are very friendly and very responsive to all my BMW needs. I highly recommend BMW South for purchase or service. Best wishes to all of you in New Year More