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BMW of Kansas City South

Kansas City, MO

4.9
2,074 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,074 Reviews of BMW of Kansas City South

January 08, 2019

Annual service This is the first BMW I’ve owned, the customer service at BMW is far below that of any Japanese dealerships. I would prefer better customer waiting ar More

by Vlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep
Jan 10, 2019 -

BMW of Kansas City South responded

Thank you for your feedback Vlopez! We strive to provide 100% satisfactory experiences to our clients. Can you please reach out to me so we can discuss your visit? 816-501-2702

January 08, 2019

BMW of Kansas City South Earns Their Stars This is what the BMW experience is all about. The facility is crisp and clean, the service area spotless, but the staff is what sets this location apa More

by Zwart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tracy, Giuseppe Baldin
Feb 05, 2019 -

BMW of Kansas City South responded

Zwart, we're happy to hear you had such a positive experience with our team and we appreciate your feedback! We're happy we could assist you in your new car purchase and that Giuseppe was able to meet every need to make your buying experience great. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

January 07, 2019

Services provides Paulie has made sure the times I’ve required services to accommodate me and keep me abreast on what my vehicle needed. I have been satisfied with wor More

by AGEORGE15503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie
Feb 05, 2019 -

BMW of Kansas City South responded

Ageorge15503, thank you for taking the time to leave us this information about your visit. We are pleased to read such a great review about our service advisor Paulie! We do hope we can be of assistance in the future. Take care!

January 07, 2019

easy to work with and didn't take much time. I went to the dealership to extend my miles on a lease car. Shortly after leasing the car 2 1/2 years ago I regretted leasing it. The car I selected t More

by JMEINDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Molinaro, Giuseppe Baldin
Feb 05, 2019 -

BMW of Kansas City South responded

Jmeinders, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2019

New car Great customer service. Rodkem was very knowledgeable and friendly. Gave me great advice and even shared past experience. Made my first time car buyin More

by B@llerpj09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews
Feb 05, 2019 -

BMW of Kansas City South responded

Hello B@llerpj09, thank you; we appreciate your feedback! We are so happy to read that Rodkem took care of you and that your first car buying experience was enjoyable. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2019

Great experience Buying a new vehicle is usually a stressful unpleasant experience. This has been one of my better dealership experiences. The staff I dealt with were More

by crf749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Turner, Tarek Jebali, Teresa Molinaro, Giuseppe Baldin
Feb 05, 2019 -

BMW of Kansas City South responded

Crf749, we're happy to hear you had such a positive experience with our team and we appreciate your feedback! We're happy we could assist you in your new car purchase and that Giuseppe was able to meet every need to make your buying experience great. Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2019

Great experience Had an AMAZING & easy experience at BMW of KC South. The service advisors were frendly & very helpful. Also, the Technician that serviced my vehicle, More

by brad.chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalene Dunn, Billy Roskosh
Feb 05, 2019 -

BMW of Kansas City South responded

Brad.chandler, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Kansas City South!

January 03, 2019

New X5 I got my next X5 today! Beautiful! Rodkem did a great job. Very thorough and took care of all concerns. Thanks for making it easy! More

by David
Recommend Dealer
Yes
Employees Worked With
Rodkem Matthews
Feb 05, 2019 -

BMW of Kansas City South responded

David, we're happy you found our staff to be so supportive during your experience here at BMW of Kansas City South. We are so happy to read that Rodkem took care of you and that your buying experience was enjoyable. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2019

Recent car purchase I recently purchased a 2010 Camaro from this dealership. They provided an easy no hassle car buying experience. I would strongly recommend this dealer More

by cburks1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Molinaro, Giuseppe Baldin
Feb 05, 2019 -

BMW of Kansas City South responded

Hello Cburks1995, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Take care!

January 03, 2019

Thank you I wish to express my thanks to you guys. You all are very friendly and very responsive to all my BMW needs. I highly recommend BMW South for purchase More

by shamagayev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Newman
Feb 05, 2019 -

BMW of Kansas City South responded

Shamagayev, thanks for your praise and kind comments about our team. We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Take Care!

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