BMW of Kansas City South

Continue to be impressed As a single, professional woman, I value honesty, commitment & great service with appropriate expectations...and I receive all of these with the servi As a single, professional woman, I value honesty, commitment & great service with appropriate expectations...and I receive all of these with the service & expertise of Clinton Wong at S KC BMW staff! Thank you! More

Patient knowledgeable staff Can’t thank Teresa enough for walking me through specs and her take on vehicles even though it’s not in her primary role. Such a great experience. Can’t thank Teresa enough for walking me through specs and her take on vehicles even though it’s not in her primary role. Such a great experience. More

Awesome as usual! Clinton as always does a great job and keeps us in the know on all issues on the repair. Solid work and time table as on. Thanks Clinton as always does a great job and keeps us in the know on all issues on the repair. Solid work and time table as on. Thanks More

Car wash Took in to fix a recall, and got a car wash on the house without even asking. The employees were friendly and fast thanks BMW! Took in to fix a recall, and got a car wash on the house without even asking. The employees were friendly and fast thanks BMW! More

Annual service This is the first BMW I’ve owned, the customer service at BMW is far below that of any Japanese dealerships. I would prefer better customer waiting ar This is the first BMW I’ve owned, the customer service at BMW is far below that of any Japanese dealerships. I would prefer better customer waiting areas, for example, not meaning a high dollar chair, I mean refreshments, borrowed cars while you wait or rides to a nearby restaurant, this is no where near the customer service at Lexus, Toyota and Infiniti . Also at my request I asked for new windshield wiper blades, I was given a long speech of why they can’t be given until I hit the exact year for my previous blades. That’s very chinchy More

BMW of Kansas City South Earns Their Stars This is what the BMW experience is all about. The facility is crisp and clean, the service area spotless, but the staff is what sets this location apa This is what the BMW experience is all about. The facility is crisp and clean, the service area spotless, but the staff is what sets this location apart. Everyone I spoke to was friendly, calm, knowledgeable, genuine, outgoing and upfront with any information I needed. I am very pleased to have made the three hour drive from Omaha, NE and will gladly return with my business in the future. Giuseppe, in the spacious showroom, immediately connected with my wife and children. Paul, in the service department, handled all my questions and kept me up to date with every bit of progress on my car. It drives better than ever after the service was completed. More

Services provides Paulie has made sure the times I’ve required services to accommodate me and keep me abreast on what my vehicle needed. I have been satisfied with wor Paulie has made sure the times I’ve required services to accommodate me and keep me abreast on what my vehicle needed. I have been satisfied with working with him thus far. More

easy to work with and didn't take much time. I went to the dealership to extend my miles on a lease car. Shortly after leasing the car 2 1/2 years ago I regretted leasing it. The car I selected t I went to the dealership to extend my miles on a lease car. Shortly after leasing the car 2 1/2 years ago I regretted leasing it. The car I selected to buy was nearly identical to the lease car exterior, interior and appointments only 3 years newer.. To have bought the car on a 72 month finance would have been about the same as I was paying for the lease car. To me it just made sense to buy the new car. More

New car Great customer service. Rodkem was very knowledgeable and friendly. Gave me great advice and even shared past experience. Made my first time car buyin Great customer service. Rodkem was very knowledgeable and friendly. Gave me great advice and even shared past experience. Made my first time car buying very enjoyable. More

Great experience Buying a new vehicle is usually a stressful unpleasant experience. This has been one of my better dealership experiences. The staff I dealt with were Buying a new vehicle is usually a stressful unpleasant experience. This has been one of my better dealership experiences. The staff I dealt with were very friendly and helpful during the process. It was a pleasure to work with Giuseppe and those who support him. More