BMW of Freehold

We had a fantastic experience at Freehold BMW, thanks in large part to our exceptional client advisor, Robert Cavalieri. From the moment we walked in, Robert made it clear that his priority was us—not just large part to our exceptional client advisor, Robert Cavalieri. From the moment we walked in, Robert made it clear that his priority was us—not just making a sale. He was knowledgeable, patient, and attentive, taking the time to understand what we were looking for without ever being pushy. What truly stood out was how Robert made sure every question was answered and every concern was addressed. It's rare to find someone in car sales who is so genuinely client-focused. We also appreciated how friendly and professional the management team was, particularly Nicholas Lichaa. They took the time to discuss our concerns regarding a preowned vehicle and worked with us to ensure everything was addressed properly. Their transparency and responsiveness made the entire process smooth and stress-free. If you're considering a BMW—new or preowned—ask for Robert Cavalieri at Freehold BMW. You won't regret it. More

Great experience overall. Orville and the team were very knowledgeable and patient throughout the process. I would strongly recommend them to my friends and family. Orville and the team were very knowledgeable and patient throughout the process. I would strongly recommend them to my friends and family. More

Sales women that I am dealing with is very professional. She is putting forth every effort to get me in the car that I want. She is putting forth every effort to get me in the car that I want. More

In my 9th car purchase or lease from BMW of Freehold, I am immensely satisfied with the exceptional service provided by their entire staff. The experience was transparent, efficient, and devoid of any unne am immensely satisfied with the exceptional service provided by their entire staff. The experience was transparent, efficient, and devoid of any unnecessary complications. You go in... No xx and you leave with a new car! On a separate note, John Cheung went above and beyond his duties to unload all of my personal belongings, including unwanted items from a previous vehicle being traded in, while I was handling the finance aspects of the transaction. This level of service is truly exceptional and unheard of. If you need a car. Please call or visit John Cheung! In addition, Ruslan Gayetsky from Finance demonstrated unwavering honesty and integrity. Frank Catania and Danny Claro, the leadership from Sales, extended their support to both their team and customers to ensure a successful deal. Overall, my experience at BMW of Freehold was nothing short of exceptional and wonderful. I left the dealership not only with a beautiful new car but also with the assurance that I had made the right decision. I highly recommend BMW of Freehold to anyone seeking a new vehicle. Their unwavering commitment to customer experience and quality is truly remarkable. More

Great experience! …Mark V. was so easy to work with….no pushy sales pitch and never felt any pressure from him or Michael in warranty. Was definitely worth the 4hr driv …Mark V. was so easy to work with….no pushy sales pitch and never felt any pressure from him or Michael in warranty. Was definitely worth the 4hr drive from CT! More

I recently had the pleasure of working with Michael Chang at BMW Freehold, and I can confidently say he made the entire car-buying experience outstanding. From the moment I arrived, Michael was friendly, att at BMW Freehold, and I can confidently say he made the entire car-buying experience outstanding. From the moment I arrived, Michael was friendly, attentive, and incredibly knowledgeable. He listened to what I was looking for and guided me through the process with professionalism and patience. Michael never made me feel rushed or pressured. Instead, he focused on making sure I was comfortable, informed, and confident in my decision. His transparency, responsiveness, and attention to detail made a big difference. He truly went above and beyond to ensure everything went smoothly from start to finish. If you’re considering a BMW, I would highly recommend visiting BMW Freehold and asking for Michael Chang. His service is top-tier, and you’ll walk away knowing you were in good hands. More

Great experience with Mark Vicens and Russlan . They were professional and not pushy 5 stars. They were professional and not pushy 5 stars. More

This dealership is very assertive and will get the job done. My sales rep was very committed to closing this deal with me done. My sales rep was very committed to closing this deal with me More

Great experience and extremely easy to work with. I had a misunderstanding with my credit union regarding financing and you were able to match my interest rate they were offering so I just financed t I had a misunderstanding with my credit union regarding financing and you were able to match my interest rate they were offering so I just financed through you. Nicholas was excellent to work with as well as Tyler and financing. The only Negative thing that I would have to say is that there was basically no negotiation on price at all but at the same time, I understand the dealership /sales point of view as I was in sales at one point More

Great receptionist! Made my car buying experience pleasurable from the second I walked in! Extremely helpful, well spoken, and sweet. Made my car buying experience pleasurable from the second I walked in! Extremely helpful, well spoken, and sweet. More