John Cheung

Exceptional service from Frank and Danny! They made the whole process smooth and stress-free, and I got a great deal. Very happy with my experience and would definitely recommend this dealers They made the whole process smooth and stress-free, and I got a great deal. Very happy with my experience and would definitely recommend this dealership. More

by 981GT4 Verified Customer Verified Customer

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Leasing a car from Maria Shouldice at BMW of Freehold is widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. widly regarded as top tier experience. Exceptional service She is going above and beyond to ensure customer concerns. More

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The absolute BEST! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! !! Wouldn’t go anywhere else!!! Everyone is so nice and helpful!!! Makes buying a new car easy! More

by JKCARUSO8 Verified Customer Verified Customer

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Salesman Patrick Segreti and Finance Manager, John Cheung made the experience great from start to finish. The process was smooth from start to finish. made the experience great from start to finish. The process was smooth from start to finish. More

by MJSHO Verified Customer Verified Customer

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It is a friendly, no-nonsense dealership that goes out of its way to find suitable vehicle options. its way to find suitable vehicle options. More

by MANDO_IS Verified Customer Verified Customer

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Always have the best experience @ BMW of Freehold, Frank is a Manager but still takes the time to go over everything, NO surprise add ons nothing hidden, nothing but transparency! Only BMW Dealership I is a Manager but still takes the time to go over everything, NO surprise add ons nothing hidden, nothing but transparency! Only BMW Dealership I choose to do business with. More

by DSTINE Verified Customer Verified Customer

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They are amazing team the sales and the finance manager easy and professional helpful was great experience easy and professional helpful was great experience More

by MMOHAMEDALI90 Verified Customer Verified Customer

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BMW Many people write negative reviews but in this case I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently use I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently used high end luxury ****** from Freehold BMW. We had several different serious problems with it. Even though they were warranty issues the timeline for repair could be months and they were not only rude, unaccommodating they belittled us and were condescending. BMW came to the rescue. They not only gave us a loaner car which was brand new they were so very helpful. They went out of their way to help and accommodate us. They not only tolerated our daily several calls for help they did it willingly and genuinely. They made us feel like family. We decided to take the financial hit and return the car for a 2025 BMW. Maria Shouldice, Manager went above and beyond to help us. She carefully worked her magic to get the numbers where we needed them to be. She endured daily calls from us. Some days several calls complaining and she called us on her time off and always positive and helpful. Always with a smile and so very patient and accommodating us. She worked with us for hours. She set out to make us happy. She took back the old car and gave us a BMW that we absolutely love. Tyler Kudrick, sales associate patiently showed us countless BMW’s that we might like. I mean for hours! Until we found the perfect one that we absolutely love. He is so knowledgeable about the BMW brand. John Cheung, finance associate sat down with us to explain the best financial deal for us both with first purchase and second purchase. Greg Itkin, service manager, John Krokovick, used car manager, worked with us and made sure we were getting the attention we deserved regarding previous car purchase and dealing with the uncooperative ****** service. If you are in the market for a new car or if you want to spoil yourself, please visit the team at Freehold BMW. Of all the many cars I’ve driven this really is the “Ultimate Driving Machine” and Freehold BMW is the “Ultimate Car Dealership”. More

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BMW of Freehold provides exceptional service, treats you like family, and keeps loyal customers leasing for years. like family, and keeps loyal customers leasing for years. More

by CINCO777 Verified Customer Verified Customer

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Overall positive experience. Salesman was very helpful and accommodating - provided solid information about the car. The pickup process could have been faster. Salesman was very helpful and accommodating - provided solid information about the car. The pickup process could have been faster. More

by JOHNVRET Verified Customer Verified Customer

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