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BMW of Freehold
Freehold, NJ
2,273 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,273 reviews
May 31, 2025
Super simple purchase Robert Cavalieri was very professional throughout the entire process. Car was built in EU so there was a long delay with the tariffs, but Robert kept me informed. Once car fi professional throughout the entire process. Car was built in EU so there was a long delay with the tariffs, but Robert kept me informed. Once car finally arrived, Robert had it ready for me within hours, and I spent less then an hour at the dealership with all the paper work Follow up check-ins to make sure there were no issues (there weren't). All around pleasant experience and would highly recommend. More
by brad.with.spam
May 31, 2025
Easy, courteous, professional and friendly to deal with, made the purchasing process really easy n convenient made the purchasing process really easy n convenient More
by ABELLANCA817
Verified CustomerMay 30, 2025
I must say from start to finish, it was the easiest transaction buying my New X7 M60I, as a fellow person in the car business, my guard was up, but they overcame that within minutes and that's not a ea transaction buying my New X7 M60I, as a fellow person in the car business, my guard was up, but they overcame that within minutes and that's not a easy task, the entire team from sales to mgt to finance I give them all 100's !!! And thanks again. More
by SEANLENNON34
May 27, 2025
Excellent dealership, especially with sales people like Michael who cares and always has been patient with us. The place is nice and clean, techicians explain in details if I don't understand something. Michael who cares and always has been patient with us. The place is nice and clean, techicians explain in details if I don't understand something. More
by NANCY.TOM.WONG
May 27, 2025
Greg Itkin service manager & Kelly Costa worked together to save me hundreds of dollars in repair costs. Highly recommend this dealer for any repair issues to save me hundreds of dollars in repair costs. Highly recommend this dealer for any repair issues More
by petey24
May 25, 2025
Great people, great customer service, and of course great vehicles! Please include young man who did loaner car paperwork and taught me how to drive the car! I'm sorry I don't remember his name. Sincere th vehicles! Please include young man who did loaner car paperwork and taught me how to drive the car! I'm sorry I don't remember his name. Sincere thanks to everyone. More
by gaildi
May 22, 2025
If you’re looking for a BMW don’t look any further, go here! John and Pierre are excellent on providing customer service! here! John and Pierre are excellent on providing customer service! More
by VALPEREIRA0707
May 21, 2025
As always, ever part of the sales process was handled with professionalism, efficiency and the car is as promised - perfect. with professionalism, efficiency and the car is as promised - perfect. More
by JIMKEISER
May 20, 2025
We had a great experience at BMW Freehold. Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fee Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fees to worry about. They made us feel very comfortable and gave us a great deal on a 2019 BMW X5. We will be purchasing another vehicle from them soon. We will highly recommend them to our friends and family who are looking to purchase a vehicle. More
by Chin Family
May 19, 2025
Great car buying experience for a BMW x2 for my daughter it was delivered on time and what a great surprise they didn’t let me down so excited with her new ride thanks BMW of Freehold. it was delivered on time and what a great surprise they didn’t let me down so excited with her new ride thanks BMW of Freehold. More
by alanr12001
