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BMW of Freehold
Freehold, NJ
2,295 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,295 reviews
June 26, 2025
Frank and his team are second to none. Amazing experience and exceptional service! I buy all of my BMW’s from Freehold and it’s over an hour from where I live. Amazing experience and exceptional service! I buy all of my BMW’s from Freehold and it’s over an hour from where I live. More
by MARIO37
Verified CustomerEmployees Worked With
June 26, 2025
Rob was awesome. It was a great experience in buying my fav BMW. The car is good It was a great experience in buying my fav BMW. The car is good More
by NVJANARTHANAN
June 25, 2025
Bought a used Lexus from BMW of freehold and it was a pleasant experience. Robert Cavalieri was my sales guy and he was very helpful, relaxed, good humored and accommodating. Fair price and car runs like pleasant experience. Robert Cavalieri was my sales guy and he was very helpful, relaxed, good humored and accommodating. Fair price and car runs like a dream More
by Michbeglala
Employees Worked With
June 25, 2025
After buying my X1 in January ‘25 I was looking for a second car. After my buying experience in January was so positive I didn’t think twice about going back to BMW Of Freehold for another car. Michael second car. After my buying experience in January was so positive I didn’t think twice about going back to BMW Of Freehold for another car. Michael Youssef the salesman that took care of me in January helped me out again and made the purchase a very smooth positive experience. I have recommended BMW of Freehold to my friends and colleagues at work telling them they won’t be disappointed if they purchase their next car there. Danny and Frank are always very helpful and a pleasure to deal with when you visit the dealership. From when you first walk in and step up to the reception desk, sales team, service team, all very professional. Ken F More
by KenFen
Employees Worked With
June 25, 2025
Outstanding service and professionalism from sales representative to head management. Was a smooth process all the way representative to head management. Was a smooth process all the way More
by KRROMANO81
June 21, 2025
This is my second vehicle from BMW Freehold. Gianluca is always my preferred BMW Tech! Gianluca is always my preferred BMW Tech! More
by Cjv220
June 21, 2025
At first I gave this dealership a poor rating but I’m changing it. They went above and beyond to correct the discrepancies I had with my purchase. Nick, the sales manager was quick to rectify my disappoi changing it. They went above and beyond to correct the discrepancies I had with my purchase. Nick, the sales manager was quick to rectify my disappointment with the finance department. It should not have happened but it was taken care of. Thank you Nick! More
by SLAM0074
June 20, 2025
Frank Catania is exceptional. He is so knowledgeable and patient. He took the time to go over all my options with me and truly made me feel comfortable. This was such a great ex He is so knowledgeable and patient. He took the time to go over all my options with me and truly made me feel comfortable. This was such a great experience. I highly recommend Frank and the entire team at Freehold BMW More
by SMK443S
June 20, 2025
I'm loyal to this dealership because their great. This is my 7th BWW here. Mark Vicens is the best. He deserves a raise. This is my 7th BWW here. Mark Vicens is the best. He deserves a raise. More
by Steve4BMW
June 17, 2025
Exceptional, friendly customer service. They made the car buying process easy from first contact to delivery. They made the car buying process easy from first contact to delivery. More
by LINDA.FARRELL
