BMW of Crystal Lake

Amazing, fantastic and unbelievable experience! This is my second purchase from Crystal Lake BMW and they continue to go above and beyond. They consistently exceed my expectations and I’ve never been happ my second purchase from Crystal Lake BMW and they continue to go above and beyond. They consistently exceed my expectations and I’ve never been happier with a vehicle purchase experience. Dan, Michelle and the whole team are second to none and care about every need you have. I can honestly say I will continue to purchase my vehicles from Crystal Lake BMW as long as they are part they f the team! I highly recommend working with them and giving an opportunity to fulfill your automotive needs. BRAVO! More

This car purchase was great. Effortless and simple. Michelle delivered a demo and the final vehicle to our house in Rockford. Went through the whole car with us on delivery. Fantastic experience! Michelle delivered a demo and the final vehicle to our house in Rockford. Went through the whole car with us on delivery. Fantastic experience! More

FANTASTIC Dealership. Leah and Heather were terrific. Spent the day before at Patrick BMW and after three hours of what was supposed to be a Costco no hassle deal left with a headache Crystal Lake BMW ha Spent the day before at Patrick BMW and after three hours of what was supposed to be a Costco no hassle deal left with a headache Crystal Lake BMW had the car I wanted so I called and talked to Leah. She conferred with Heather I got a call back in 5 minutes and deal was done Drove to Crystal Lake had paper work done in an hour The BEST car buying experience I’ve ever had ! More

Service is far and above any dealership I've been to in past. I had a very specific BMW that I wanted as far as model, color and specifications. They hunted tirelessly until they found it. Thanks so mu past. I had a very specific BMW that I wanted as far as model, color and specifications. They hunted tirelessly until they found it. Thanks so much!!! More

All staff was super helpful from Ed in services, Michelle in sales and Rich in financing. I appreciate the staff going above and beyond to make a great experience for me! I would definitely recommend! in sales and Rich in financing. I appreciate the staff going above and beyond to make a great experience for me! I would definitely recommend! More

Probably the easiest vehicle purchase ever. Bill, Rich and Leah are great to work with! Bill personally delivered the car to us in downtown Chicago, couldn’t have been a better experience. and Leah are great to work with! Bill personally delivered the car to us in downtown Chicago, couldn’t have been a better experience. More

Purchasing a BMW certified. Met with Ethan who covered all of the electronics on the car and Rich on the transaction. Excellent service and knowledge. all of the electronics on the car and Rich on the transaction. Excellent service and knowledge. More

Amazing experience! Bill was such a pleasant guy to work with and very knowledgeable and passionate about BMW’s. Top to bottom everyone was above and beyond!! I felt like an invited guest in someones home a with and very knowledgeable and passionate about BMW’s. Top to bottom everyone was above and beyond!! I felt like an invited guest in someones home and left with an amazing vehicle! More

I had the pleasure of working with Dan and James . I had A LOT of questions that he was able to answer and made me feel comfortable. I would recommend him to anyone looking for car! Thanks a lot for your he A LOT of questions that he was able to answer and made me feel comfortable. I would recommend him to anyone looking for car! Thanks a lot for your help !! More

Great deal and fantastic buying experience. Everything was taken care of professionally and all questions we’re throughly answered.. Thanks to Bill Black , Michelle and Heather. was taken care of professionally and all questions we’re throughly answered.. Thanks to Bill Black , Michelle and Heather. More