BMW of Crystal Lake

Great dealer Max sobon is what car salesman today should be modeled after. Very personable and not afraid to use technology to communicate. The general manager and Max sobon is what car salesman today should be modeled after. Very personable and not afraid to use technology to communicate. The general manager and finance manager where great as well. Allowed us the time needed to make our decision and once made got us through delivery smoothly and timely. More

Great Dealer Irv Robinson was so friendly and a great help in how to drive my first BMW. I actually won the car from Mary Kay Cosmetics and Anderson was kind to a Irv Robinson was so friendly and a great help in how to drive my first BMW. I actually won the car from Mary Kay Cosmetics and Anderson was kind to accept it and Irv went above and beyond in helping me. It was no different than if I bought the car. More

2003 BMW Z4 I traveled over 200 miles to purchase this 2003 BMW Z4. Bob worked late into the night with me, coordinating all the logistics to make sure I didn't I traveled over 200 miles to purchase this 2003 BMW Z4. Bob worked late into the night with me, coordinating all the logistics to make sure I didn't waste time traveling there for no reason. I had been looking online for this model car for a while and found the vehicle quality and description to be very accurate, and the vehicle was priced very well. Bob was extremely helpful in making this purchase go smoothly and was a key reason it was an overall, very positive experience. I would recommend both the dealership (actually purchased from their new Volkswagen facility) and would highly recommend dealing with Bob Langenber for your purchase. Even though I live a great distance from these folks, I will consider traveling there again. More

Walk the Walk Every dealership I've ever visited always talked about their customer service before the sale. Anderson fulfilled their promise for customer service A Every dealership I've ever visited always talked about their customer service before the sale. Anderson fulfilled their promise for customer service AFTER the sale. Four days after I bought my car I had an issue with my paint, through NO FAULT of the dealership. Max and Nick listened to my concerns and came up with a plan to help me out. I didn't buy a BMW 7 Series I bought a Mazda 3 but the service I have received made me feel like a "Big Shooter" with a BMW. More

Impressive Experience We searched extensively for a pre-certified BMW X5 which led us to Anderson BMW of Crystal Lake. The Internet listing was exactly as advertised. Mor We searched extensively for a pre-certified BMW X5 which led us to Anderson BMW of Crystal Lake. The Internet listing was exactly as advertised. More importantly, we were highly impressed with Max Sobon and the Anderson BMW team. Max is a tremendoulsy personable and professional sales advisor. He was fully transparent and communicative regarding the vehicle and his belief in the Anderson BMW dealership. Additionally, Sales Manager Tim provided the complementary perspective and incentive to return to Anderson BMW to consummate the deal after a full day of traveling to three other dealerships. We recommend Anderson BMW. More

Excellent Service Ed is a great sales consultant. He's very patient in showing all the features of the car and what the remaining warranty and service cover. It's a n Ed is a great sales consultant. He's very patient in showing all the features of the car and what the remaining warranty and service cover. It's a no pressure sales experience. I ended up buying the car and Ed stayed way passed the dealer closed time to make sure the car is cleaned and detailed inside and out. Good service from Anderson and I would definitely recommend Ed Holic. More

Maksbmw Excellent guy Maks. Appreciate him. He not only helped selecting the vehicle and also did great job explaining the idrive. Overall great job and excel Excellent guy Maks. Appreciate him. He not only helped selecting the vehicle and also did great job explaining the idrive. Overall great job and excellent service. More

A+ Experience I chose this dealer based on the reviews & Price that they offered. When I came to pick up my new BMW, my sales person - Tom Odden and Sales Manager I chose this dealer based on the reviews & Price that they offered. When I came to pick up my new BMW, my sales person - Tom Odden and Sales Manager - Tim Conlon were very professional and did not play any games with me. Tom advised me about some additional services that they offer but it was not high pressure pitch. At the end ==== I left extremely happy with my new car and paid exactly what they promised! Very nice. If you are looking for a great experience, straight forward deal --- Tom Odden and Tim Conlon are your guys. More

Outstanding Service at Anderson BMW Crystal Lake. When it comes to the new car purchases, the overall experience could be at times very lengthily as well very stressful. I have to admit that this wasn When it comes to the new car purchases, the overall experience could be at times very lengthily as well very stressful. I have to admit that this wasn't the case with my recent BMW X5 purchase from Anderson BMW located in Crystal Lake. The process from the first on-line inquiry through the final paperwork signing was very smooth and pleasant. I'm very pleased with my salesman, Max Sobon. His exceptional communication and sales skills made me very comfortable with my decisions which I was making while negotiating the deal. His friendliness and professionalism just made the purchase even more enjoyable. I have to thank Max for his attentiveness and responsiveness to all my questions and concerns. At the end, Max took his time to go over the vehicle features with great details. I would definitely recommend Max and Anderson Motors to anybody who is on the market for the new vehicle. Thanks Max! Joe. More

Friendly professional service I'd like to thank Bob L. and the finance guy for their fast, friendly professional service last weekend with my used VW purchase. Thanks Bob. I'd like to thank Bob L. and the finance guy for their fast, friendly professional service last weekend with my used VW purchase. Thanks Bob. More