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BMW of Carlsbad

Carlsbad, CA

4.3
859 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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1060 Auto Center Court

Carlsbad, CA

92008

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Showing 859 reviews

May 26, 2024

Great service and friendly, knowledgeable staff. Wouldn't take my BMW anywhere else. Highly recommended. More

by mvanlierop
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mathew Van Lierop
May 28, 2024 -

BMW of Carlsbad responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Carlsbad. If you ever need help, just give us a call. Happy motoring!

May 23, 2024

Very professional and friendly service. Try to work with you according to your needs. Very inviting waiting room. More

by mack
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenji
May 24, 2024 -

BMW of Carlsbad responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2024

We purchase online and had the car delivered to our door. The transaction couldn’t have gone smoother. Very satisfied and would definitely recommend BMW of Carlsbad! More

by Jerrysgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Iliev
May 24, 2024 -

BMW of Carlsbad responded

Thanks so much for the warm recommendation of the team here at BMW of Carlsbad. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2024

Showed up for a 10am appoint, 35 minutes later no one addressed my arrival. Had to track down service advisor myself. It took 3 days to complete an oil change, brake fluid, and investigate a washer fluid More

by huron97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Brian C.
May 24, 2024 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

May 22, 2024

They delivered timely and responsive service. I was very happy with their service and would recommend them to my family or friends. More

by John
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Keith Sherman
May 24, 2024 -

BMW of Carlsbad responded

Hi John, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 21, 2024

Purchasing a vehicle is a lengthy process but this has been the worst experience. Waited hours to sign paperwork only to have to resign documents via email (then had to call because they had the wrong ema More

by erikadi95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Lopez
May 23, 2024 -

BMW of Carlsbad responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (760) 335-6124 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 20, 2024

Was in for a service appointment, my service advisor Omar made the process simple and smooth! More

by Cristina
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar
May 22, 2024 -

BMW of Carlsbad responded

Hi Cristina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 19, 2024

Found the car on CarGurus! My sales agent Frederick welcomed me before our scheduled appointment time with a winning, „yes, we can“ attitude. He.continued thru the process in More

by Irmi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FrederickEllis and Eyad Alriz
May 21, 2024 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 19, 2024

Great service! Mikey was exceptional and the finance team was absolutely amazing! We bought 2 BMWs and had great experiences with each transaction. More

by karakirkpatrick81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey
May 21, 2024 -

BMW of Carlsbad responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2024

Jorge is great he deserves a promotion for his going above and beyond the call of duty More

by Screeeennamme
Recommend Dealer
Yes
Employees Worked With
Jorge
May 20, 2024 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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