BMW of Carlsbad

Gabe provided great customer service. Very easy to work with and very understanding. Since Byron no longer works at BMW, I am glad that I got to have Gabe service my car. with and very understanding. Since Byron no longer works at BMW, I am glad that I got to have Gabe service my car. More

Hoping Carlsbad BMW opens soon- I don’t want to return to Encinitas- over 2 hours and over $300 for an oil change- (yes I had an appointment and I was on time). I asked about an estimate for a scratch on the Encinitas- over 2 hours and over $300 for an oil change- (yes I had an appointment and I was on time). I asked about an estimate for a scratch on the car , at first he didn’t see the ding- I pointed it out and his response was “that’s not under warranty” ??? I asked for the estimate again - he said, “sure no problem”. Problem - after the over 2 hours I was waiting there I approached him to check the status, “it just came up now” (sure). We review the paperwork, I pay then I ask about the estimate ?? “I will e mail it to this address here…”. “Yah. Ok”. I knew he was not going to e mail it to me and I know I don’t want to return to Encinitas BMW. More

Andres was friendly, courteous, knowledgeable, and easy Andres was friendly, courteous, knowledgeable, and easy to work with. Finally received the high quality of service I would expect from a BMW dealersh Andres was friendly, courteous, knowledgeable, and easy to work with. Finally received the high quality of service I would expect from a BMW dealership at Encinitas. More

This was a safe experience. Everyone was masked. Courteous and professional. I needed two new tires and the advisor made sure that my services were all up to date. Courteous and professional. I needed two new tires and the advisor made sure that my services were all up to date. More

Great customer service and satisfactionThe parts counter Great customer service and satisfaction The parts counter staff are the best Great customer service and satisfaction The parts counter staff are the best More

Took my 2006 bmw 650 and they made the noise problems go away, for that I am grateful. Keith is a great guy to work with, very punctual and friendly away, for that I am grateful. Keith is a great guy to work with, very punctual and friendly More

Andres was an incredible sales professional. Great knowledge about the car, the purchase process and no pressure. Will definitely be a life long customer and look forward to exceptional service. knowledge about the car, the purchase process and no pressure. Will definitely be a life long customer and look forward to exceptional service. More

Our salesperson Andres was just the best ever in helping us choose our dream auto. He is very knowledgeable about the brand and has pleased us with his follow-up attention after our purchase. We apprecia us choose our dream auto. He is very knowledgeable about the brand and has pleased us with his follow-up attention after our purchase. We appreciate his professionalism as well as that of others we encountered during and after our purchase. More

Nick was professional, knowledgeable and attentive from the first greeting. He and his team went above and beyond to assist us. Morgan in finance was an absolute please. Amazing experience all around! the first greeting. He and his team went above and beyond to assist us. Morgan in finance was an absolute please. Amazing experience all around! More