BMW of Carlsbad

I have nothing but amazing things to say about Nick! He was extremely helpful and professional on sourcing the exact car that we wanted! Thank you BMW of Encinitas and especially Nick! One of the best empl was extremely helpful and professional on sourcing the exact car that we wanted! Thank you BMW of Encinitas and especially Nick! One of the best employees we had the pleasure of working with at BMW. More

Excellent service experience at BMW of Encinitas Service Center! I brought my F80 M3 in for a regular servicing, and to remedy a few issues prior to the vehicle’s factory warranty expiration. My Service A Center! I brought my F80 M3 in for a regular servicing, and to remedy a few issues prior to the vehicle’s factory warranty expiration. My Service Advisor, Mike Voyles, was very understanding when it came to addressing the various issues I brought the F80 in for, and he was very accommodating when it came to caring for my vehicle, ensuring that it was treated as if it were his own. Mike was prompt with any vehicle service updates and was kind enough to provide a loaner car for me on short notice. Ten Star Service from Mike Voyles! **In a related story… I had previously brought my F80 to a different BMW service center in the San Diego area (KM) for a simple tire change, and upon receipt of the vehicle, saw that there was damage to my 666M wheels, in same exact location on each wheel. When I challenged that service center about the damaged wheels, they said it was “impossible that they were responsible for causing the wheel damage.” The damage was only cosmetic, but it was still damage caused by their work. I left that service center and will not return. ** I wanted to share that story for other M enthusiasts in the San Diego area who are looking for a BMW service center which is accountable for their work, and that customers can trust. Look no further than the service center at BMW of Encinitas. Shout out to Bahgdin and Eli for their thorough investigation into an S55 engine-noise gripe, ensuring me that my vehicle is in good working order prior to the expiration of the factory warranty. Thank you team! V/r, AK More

The People and service are great 👍. Car was ready on time and the work was completed properly the first time. It is always a great experience time and the work was completed properly the first time. It is always a great experience More

Too many changes in the office. In past 4 years, every time I go for service new person is working there and the last person left the office. Even the advisor who get my order doesn't feel obligated to s time I go for service new person is working there and the last person left the office. Even the advisor who get my order doesn't feel obligated to stay when I get my car back. No customer service cultures and not a reliable repairs. More

Excellent experience at this location. They were professional, knowledgeable, and quick to answer any questions I had. It was one of the most pleasant, non-pushy car buying experiences I've ever ha professional, knowledgeable, and quick to answer any questions I had. It was one of the most pleasant, non-pushy car buying experiences I've ever had! More

BMW Encinitas never disappoints, Outstanding customer service. Art Alvarez and Mike Nguyen always take good care of me. Worth the drive up North for service. service. Art Alvarez and Mike Nguyen always take good care of me. Worth the drive up North for service. More

Great service from beginning to end; great service; awesome staff; very organized and they made servicing a breeze, so easy, and returned a clean car -- much appreciated Gabe Soriano and the entire tea awesome staff; very organized and they made servicing a breeze, so easy, and returned a clean car -- much appreciated Gabe Soriano and the entire team at BMW Encinitas. More

Everything from start to end process was smooth and perfect. BMW genie service helped us familiarize with the tech and electronics of the new vehicle. Thank you perfect. BMW genie service helped us familiarize with the tech and electronics of the new vehicle. Thank you More

Mike at service department is very professional and knowledgeable with great customer service I will recommend Mike to all my friends and family. Thanks mike knowledgeable with great customer service I will recommend Mike to all my friends and family. Thanks mike More

Great customer service! Kristopher kept me updated with everything, and made it very easy. everything, and made it very easy. More