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BMW of Carlsbad
Carlsbad, CA
863 Reviews
BMW Carlsbad (formerly BMW Encinitas) is the best place around for new BMW vehicles, used cars for sale, and expert BMW service in the northern San Diego area. Our expansive showroom features one of the largest inventories of new BMW vehicles around, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Carlsbad, on Car County Drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 863 reviews
October 07, 2021
The entire service experience was excellent. The service rep did a great job explaining everything and left a number of messages about the status of the car. rep did a great job explaining everything and left a number of messages about the status of the car. More
by rpsternca
Employees Worked With
Stefano
October 04, 2021
Lucy was great. Service was exceptional! I was under limited time constraints as I had to pick up my daughter. Lucy made it happen with no haggling over price! They got me what I asked for and sealed th limited time constraints as I had to pick up my daughter. Lucy made it happen with no haggling over price! They got me what I asked for and sealed the deal. I love the car and appreciate everything they did for me! More
by jfreedman77
Employees Worked With
Lucy
October 02, 2021
Jeremy is one of my favorites. He worked with both my wife and I. Goes the extra step to get you what you want and make the experience as easy as possible- I love my car! wife and I. Goes the extra step to get you what you want and make the experience as easy as possible- I love my car! More
by JJSpringer
Employees Worked With
Jeremy Shadburn
October 01, 2021
Came in for some concerns on my vehicle. Steffano made the process easy and smooth. It was a very pleasant experience. Couldn't ask for anything else. the process easy and smooth. It was a very pleasant experience. Couldn't ask for anything else. More
by beltran091387
Employees Worked With
Steffano and Nate
September 30, 2021
Somehow they always manage fast and courteous service for my BMWs. I have been a customer of parts and service for 35 years and it is good to see many familiar faces. my BMWs. I have been a customer of parts and service for 35 years and it is good to see many familiar faces. More
by mandre
Employees Worked With
Keith Sherman
September 28, 2021
I bought a 2 year old certified pre owned BMW here in December and paid top dollar because it was a rare car that I had been looking for for a long time. I noticed that the car had had the front and rear December and paid top dollar because it was a rare car that I had been looking for for a long time. I noticed that the car had had the front and rear bumpers painted, and though I noticed the paint work wasn't very good I understand that it's a used car and it won't be perfect. Additionally, there were several pieces of interior trim that were damaged, but I figured I could fix that on my own. Six months later, the paint was falling off both bumpers. My BMW dealership in Visalia actually cares about their customers and had all of the interior trim replaced under warrranty. I called and emailed BMW of Encinitas and though my salesman was helpful the used car manager did not even have the decency to respond to my concerns. I worked in the car business for many years, and it is unacceptable to have this kind of shoddy work done on a very expensive Certified used car. I will not be going back, and will not recommend this dealership to any of my dozens of friends and family in the San Diego area. More
by Steve
Employees Worked With
Adham
